Ceva Logistics U.S., Inc. Ontario , CA 91761
CEVA Logistics, one of the world's leading non-asset based supply-chain management companies, designs and implements industry leading solutions for large and medium-size national and multinational companies. Approximately 40,000 employees in more than 160 countries are dedicated to delivering effective and robust supply-chain solutions across a variety of sectors where CEVA applies its operational expertise to provide best-in-class services across its integrated network.
CEVA offers competitive incentive packages, exceptional benefits and an exceptional culture for career building. Start your career with CEVA and build on our Foundations: Unity, Growth and Excellence. CEVA people are passionate about supply chain management.
Accountable for supervising the daily operations of the Logistics Department including document preparation and traffic coordination required to correctly process inbound consolidations in a cost-efficient manner and within defined standards. Models and acts in accordance with our guiding principles and core values.
Provide responsible supervision and control for all department activities.
Develop and maintain excellent service to internal and external customers.
Set up files for all documents and records relevant to the consolidation.
Receive, review, and process inbound documentation for an assigned base of accounts.
Provide written quotations as requested by customers.
Ensure Customer Profile information is entered and updated in system.
Manage pre-alerts daily to determine whether freight is arriving as expected.
Follow-up with carriers to confirm arrival time, and notify customer of status.
Ensure documents reach branch within one working day of freight arrival.
Provide training and quality management activities to assigned staff
Conduct annual performance reviews for all staff within department.
Address all employee performance problems promptly and directly in accordance with personnel policies.
Education & Certifications
High School Degree or GED required.
Bachelor's Degree in Transportation, Logistics or Supply Chain Management preferred; or an equivalent combination of work experience and completion of the LDP Program.
Minimum four years related experience.
Minimum three years industry experience preferred.
Minimum one year supervisory and/or lead experience required.
Must be able to read, write and speak English fluently.
Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds.
Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from management, employees and customers.
Intermediate proficiency in Microsoft Office, internet, web-based and job specific software applications.
Basic understanding of business financial principles including P & L's, budgets, payroll, financial reporting and expense control.
Ability to allocate work assignments and/or tasks responsibilities to others to maximize the organization's and the individual's effectiveness.
Makes customers and their needs a primary focus of one's action; developing and sustaining productive relationships.
Takes action that is consistent with available facts, constraints and probable consequences.
Explores alternatives and positions to reach outcomes that gain all parties' support and acceptance.
Analyzes complex problems and develops alternative solutions.
Ability to model the organization's vision and values and lead others.
Ability to plan work for self and others to ensure that work is completed efficiently.
Effectively participates in and/or supervises department projects related to assigned area of responsibility.
Develop and use collaborative relationships to accomplish work goals; develop individual relationships to accomplish work goals; develop individual relationships by listening, sharing ideas, and appreciating others' efforts.
Maintain stable performance under pressure or opposition; handling stress in a manner that is acceptable to others and the organization.
Use appropriate methods and a flexible interpersonal style to help build a cohesive team and facilitate the completion of team goals.
Read, analyze and interpret complex procedures or regulations and write correspondence and procedural documents.
Speak effectively before groups of customers or employees.
CEVA operates in a multicultural, global environment and is a richly diverse organization operating seamlessly as one company. We aim to attract, motivate and retain the best people in our industry, whatever their background. We share the same passion to deliver world-class solutions to our customers. We have the best supply chain professionals in the industry and develop this talent in an inspiring work environment.
CEVA Logistics is proud to be an equal opportunity work place and an affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status or any other characteristic. We are an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.