Sorry, this job is no longer accepting applications. See below for more jobs that match what you’re looking for!

Logistics Service Coordinator

Expired Job

Cowan Systems Baltimore , MD 21203

Posted 3 months ago

Logistics Service Coordinator Baltimore, MD

Cowan Systems, LLC has a strong foundation in the transportation industry, and provides all services a shipper could require. We have a network of intermodal locations, a large fleet consisting of 1,500 power units and 5,000 trailers, a full service logistics division, and warehouses that fulfill distribution needs.

Summary of Position:

The Logistics Service Coordinator is responsible for supporting the Logistics department within Cowan Systems, LLC. Supports department personnel and performs tasks as assigned. They must have accurate entry of sensitive data and the ability to answer and direct phone calls, process necessary account information, and communicate effectively with customers, carriers, and management.

Duties and Responsibilities include but are not limited to:

  • Dispatch Drivers while in Transit on assigned shipments

  • Provide up to date Tracking on all assigned shipments

  • Assist in the management of accessorial requests between vendors and customers

  • Update TMS with check in and check out times for all stops on assigned shipments

  • Manage Lead Carrier Sales daily book of business

  • Customer service with vendors

  • Providing customer support for requested back-up documentation

  • Work closely with vendors and customer service to ensure customer appointments are met

  • Troubleshoot transit issues with assisted help from customer service and management

  • Work closely with management on special assignments

  • Understand all compliance guidelines set forth by Cowan

  • Administer pay advances to vendors when necessary

  • Provide customers and vendors with afterhours support

  • Adhere to issue elevation guidelines set forth by management

Skills & Requirements:

  • Ability to work successfully and professionally in a team-based environment

  • Must have at least 2 years of experience with Microsoft Excel and Outlook

  • Extremely organized and detail oriented

  • Exceptional customer service skills

  • Strong communication (both verbal and written), problem solving, & decision-making skills

  • 4 year college degree strongly preferred

  • High school diploma required

Outstanding benefits, including:

  • Health, Dental, Vision, Life & Disability

  • Sick, Vacation, and Holiday PTO

  • 401K Options

See if you are a match!

See how well your resume matches up to this job - upload your resume now.

Find your dream job anywhere
with the LiveCareer app.
Download the
LiveCareer app and find
your dream job anywhere
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Room Service Coordinator

Four Seasons Hotels Inc

Posted 2 weeks ago

VIEW JOBS 10/27/2018 12:00:00 AM 2019-01-25T00:00 Four Seasons Hotels & Resorts have been ranked FORTUNE magazine's 100 Best Companies to Work for, every year since 1998… come and find out why! Four Seasons Hotel Baltimore is seeking a Room Service Coordinator with experience providing exceptional service standards. The deeply instilled Four Seasons culture is personified by its employees, people who share a single focus and are inspired to offer great service. Join a diverse and talented team in Harbor East Baltimore Hugging the shoreline, with unmatched views across the water, Four Seasons Hotel Baltimore offers a chic, resort-like getaway in the heart of Harbor East, the city's hippest new district. Walk to great restaurant and shops and local attractions. Referred to as "the crown jewel of Harbor East" the Four Seasons Hotel Baltimore has 256 guest rooms including 45 suites. The role of the Room Service Coordinator Take guest in-room dining orders, communicate special requests to the kitchen, and coordinate deliver of orders according to Four Seasons Standards. Answer telephone using courteous, efficient telephone etiquette while obtaining all information necessary to process the guest's order according to Four Seasons Standards, describe the selection of food & beverage menu items to guests by offering interesting, and vivid descriptions of the each item's, origin, taste, and preparation methods. Communicate guest orders including any special needs or requests to the kitchen using the hotel's point-of-sales system; check completed kitchen orders with the guest's original order; coordinate delivery of items to the guestroom by Room Service Servers in a timely manner to ensure proper food quality; properly and accurately close guest checks; record guest charges and gratuities. Anticipate guest needs, ascertain satisfaction, and offer suggestions, and respond urgently and appropriately to guest concerns and requests. Coordinate amenity deliver by ensuring that all requests are received, filed, ordered from kitchen and delivered in a prompt and accurate fashion. Some Benefits Four Seasons Hotel Baltimore employees enjoy: * Competitive Salary & Wages * Excellent Training & Development * Complimentary Accommodation at other Four Seasons Hotels & Resorts * Complimentary Dry Cleaning for Employee's Uniforms * Complimentary Employee Meals * 401(k) Retirement Plans Miscellaneous Work authorization in the United States required. Four Seasons is an Equal Opportunity, Affirmative Action employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. To access the 'EEOC is The Law' Information poster please visit this website - http://www.eeoc.gov/employers/upload/poster_screen_reader_optimized.pdf Four Seasons Hotels Inc Baltimore MD

Logistics Service Coordinator

Expired Job

Cowan Systems