Logistics Sales Representative

Instant Serve LLC Harrison , NJ 07029

Posted 2 months ago

Job title: Logistics Sales Representative

Work location: Harrison NJType:Fulltime

Job description

This is an operational position that acts as a liaison between customers, sales and carriers.

  • Work with carriers to ensure shipments are dispatched, loaded and emptied in a timely manner.
  • Ensure that all logistics computer work is reflective of the actual times that the work transpired.
  • Understand all customer requirements and put plans in place to meet the service expectations
  • Be familiar with the geographic service area and the industry standard rates that apply to each area.
  • Answer all customer questions, both internal and external, with respectful answers concerning loads, service, or billing information
  • Sourcing new customers by developing leads and cold calling potential customers.
  • Communicate professionally by telephone and e-mail with all customers.
  • Creating, developing, and retaining business relationships with customers.
  • Gain and Maintain a solid understanding of current market conditions and business trends.
  • Managing and negotiating rates based on the current market demand.
  • Able to Multitask and resolve issues in high-pressure situations.
  • Proactively identify and resolve issues using critical thinking skills.
  • Thoroughly understand the intricacies and rapid changes that occur in the freight industry & use this knowledge to better service the existing client base.
  • Other requirements: Must be willing and able to work weekends and holidays.

Desired skills :

Customer Service, Sales, Logistics, Supply Chain

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Logistics Sales Representative

Instant Serve LLC