Logistics Drayage Coordinator (Em6775)

Position Summary:

Samsung SDS plays a leading role in the global logistics market with unique logistics services. With its innovative IT technology, SDS developed the integrated logistics solution called "Cello" in 2010, started its logistics business in 2012 and expanded its logistics business with Business Process Outsourcing.

As a Drayage Logistics Coordinator, you'll be at the forefront of ensuring smooth and efficient shipment processes from port arrival to final delivery. Logistics Drayage Coordinator supports drayage operations based on operation plans for logistics BPO, including overseas regions/bases, defines operating standards and governance, operates/executes system-based supply/sale logistics execution processes, and checks and supports them.

To learn more about Samsung SDS America, Inc. please visit www.samsungsds.com/en/logistics/logistics.html

Responsibilities:

• Perform the drayage process of shipment from receiving Arrival Notices and ISF information before port arrival of vessel to creating and sending delivery work orders and empty container return, etc.

• Build relationships with selected drayage carriers and make urgent communication in case of emergency

• Search backup drayage carriers in case of shortages

• Share daily container delivery schedules with drayage carriers

• Analyze, create, edit, track, and trace select LSPs such as drayage carriers, rail companies, and rail terminals

• Monitor and drive improvement to customer service goals including on-time delivery, product lead-times, and request-for-quote responsiveness

• Find the best solutions in time in case of a pre-pull

• Analyze and report on monthly KPI's for drayage deliveries

• Establish delivery status report and share with customers

• Create simple tools to manage regular shipment monitoring status and report to upper management, customers, and HQ

• Analyze data to find out the pending issues in terms of seamless movement and share with related parties to resolve the issues

• Perform ad-hoc reporting as required

• Perform other job related duties as required