Logistics & Customer Service Specialist

Our client, a growing CPG Manufacturer is seeking an experienced Logistics & Customer Service Specialist to join their energetic team. The ideal candidate has a excellent customer service skills and experience with transportation and logistics management.  This role requires exceptional communication skills, attention to detail and problem solving skills. The Role:            

• Handle imports, exports, distribution, and general freight shipping.

• Work with vendors and procurement to improve shipping efficiency and reduce costs.

• Accurately process customer orders and monitor to ensure delivery dates are met.

• Manage multiple responsibilities to meet daily expectations.

• Handle constant deadlines and frequently changing priorities.

• Maintain excellent email and phone communication with customers, freight carriers, and warehouse personnel.

The Ideal Candidate:

• Completion of post secondary degree or diploma with a preference for a supply chain focus, or comparable experience.

• Minimum 2 years’ experience in a Supply Chain or Logistics Coordinator role

• Prior Customer Service Experience and Communication skills

• Experience with both domestic and international shipping  and regulatory requirements.

• Proficient with Microsoft suite of programs, with strong Excel skills required.

• High attention to detail, and problem solving abilities.

• Knowledge of Microsoft Dynamics GP is an asset.

• Professional, outgoing manner and personable, positive attitude

• A self-starter who takes initiative and is comfortable working autonomously#TSSHP
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