Logistics Customer Service Representative - Import/Export Freight

Job Location:

Coral Springs, FL

Job Function:

Customer Service

Business:

Astra Supply Chain, LLC

Experience:

4

Job Requirements

• Provide excellent customer service
• Provide sales support, pricing, rate quotations, and rate filing
• Utilize our system to track, trace, follow up, release cargo, and deliver shipments
• Review shipping documents, and client billing for consistency and accuracy
• Ensure clients/customers receive documents promptly and on time
• Follow up with clients/customers with updated shipment information and availability
• 3+ years' experience in FCL/LCL, import, export, ocean and air shipments
• Work with customs brokerage to ensure entry/clearance of shipments
• Dangerous Good certification or training equivalent
• Work well in team environment and within global offices network
• Coordinate pickup to delivery to end customer worldwide. USA to Foreign export. Foreign import to USA. Foreign to Foreign. Import & export air, ocean, breakbulk.

Strengths

Attention to detail, excellent organization, ability to work quickly and accurately under pressure, take initiative with pro-active approach to problem solving, and have the ability to work well in a team environment.

Experience

• Import and Export: 3+ years (Preferred)
• International Shipping: 3+ years (Preferred)
• International Logistics: 3+ years (Required)
• Domestic Shipping: 3+ years
• Domestic Logistics: 3+ years

Apply Now