Customer Service Representative
Goodman is seeking a professional, skilled individual for our Customer Service Position. Responds to customer's inquiries or complaints regarding the organization's products or services.
Makes periodic calls to existing customers to determine satisfaction with the organization, products and services. Determines best method to resolve problems to ensure customer satisfaction and adherence to the organization's policies. Coordinates problem resolution with appropriate departments.
Informs customers of standard procedures or resolution of problem. Follows up, either verbally or in writing, to ensure customer satisfaction. Must be knowledgeable of the organization's policies, procedures, practices, products and services.
Performs general office duties as requested by manager or assists other CSR's.This position serves as the primary point of contact for independent distributors and COD branches. If you meet the qualifications listed below, then we invite you to apply for our open position by visiting our website http://careers.daikincomfort.com/ and submitting your resume.
1 3 years
High School diploma or GED equivalent
The Company provides equal employment opportunity to all employees and applicants regardless of a person's race, color, religion (including religious dress or grooming practices), creed, national origin (including language use restrictions), citizenship, uniform service member or veteran status, ancestry, disability, physical or mental disability (including HIV/AIDS), medical condition (including cancer and genetic characteristics), genetic information, request for protected leave, marital status, sex, pregnancy, age (over 40), sexual orientation, gender, gender identity or expression, political affiliation, or any other characteristic protected by law. The Company will comply with all federal and state regulations and statutes pertaining to individuals with disabilities