The Business and Financial Services Division (BFSD) provides professional services in operational areas that are critical to the efficient and effective management of the Montana Department of Public Health and Human Services. The Internal Support section of BFSD is responsible for the operational functions of the department as a whole. We strive to provide dependable assistance and cost saving processes to programs statewide including: Facility Management, Fleet Management, Mail Processing and Shipping/Receiving, Property Management and Surplus. The Shipping and Receiving function provide guidance and assistance with processing and distribution of all incoming and outgoing mail for approximately 14 Helena offices.
This position establishes, plans and administers the professional services related to the internal resource management programs. These programs include: the central mail processing including receipt and distribution of USPS, UPS, FedEx and freight; DPHHS forms inventory and distribution; DPHHS statewide fleet management; insurance reporting through PCIIS; statewide office moves; DPHHS recycling program; surplus property program for DPHHS: furniture redistribution program and two office supply trading posts; and is the liaison with the Janitorial Contractor and Department of Administrations' General Services Division (GSD) on all building/janitorial issues with the Cogswell, Commodity Warehouse and Sanders buildings.
Key responsibilities include:
Ensures mail services are accessible to DPHHS employees through regular office hours in both the Sanders and Cogswell mail rooms.
Responsible for all pickup and delivery services to the outlying DPHHS offices in Helena.
Communicates with partners and ensures that Internal Support Services is in compliance with specified timelines for all delivery and pickup services.
Assists Internal Support Manager in developing policy, procedures and annual plans.
Coordinates and executes support of Records Management function through daily courier services.
Provides support and assistance to the Surplus Property Coordinator as needed. Assists in organization and performance of small moves within the Helena area.
Performs a variety of other professional, administrative and technical assistance tasks including coordinating special projects, training, events, and assisting other DPHHS work units on a statewide basis.
Physical and Environmental Demands: 60% of the work takes place outside of the normal office environment to complete all the pickup and deliveries daily. Must possess a valid Montana driver's license and be able to drive-in all-weather conditions. Must be able to exert up to 75 pounds of force occasionally and/or up to 10 pounds of force when handling mail and/or freight. This position is subject to cyclic variations and external demands. The person in this position must be able to work under the pressure of stressful deadlines and dealing with diverse demands daily. There may be occasional overtime or weekend work as necessary.
Required for the first day of work:
Ability to represent Internal Support Service programs in a positive professional manner
Ability to maintain exceptional customer service to all staff, contractors, partners etc.
Knowledge of internal support functions related to the central mail functions.
Ability to model "Safety First" attitude.
Establish and maintain effective working relationships.
Excellent customer service skills.
Communicate professionally both orally and in writing.
Analytical and interpretive thinking skills, research and evaluation skills.
Sound judgment, decision making, and problem-solving skills.
Ability to operate a personal computer and general office equipment as necessary to complete essential functions, including using Microsoft office products (Word, Excel, Outlook)
Ability to operate power tools, hand tools, and pallet jack.
Ability to work autonomously and as part of a team.
Manage and prioritize multiple tasks.
Maintain a high level of confidentiality
Ability to comfortable drive a 1-ton truck and smaller vehicles.
Minimum Education and Experience:
High school diploma or equivalent; associate's is preferred.
Two years of experience working central mail functions, or shipping and receiving.
Equivalent combinations of directly related education and experience may be considered on a case-by-case basis.
For a full copy of the job description, please contact Tiffany Thornton at 406-444-0656 or email@example.com.
First review of applications will be March 13, 2020.
In order to be considered for this position, you must submit the following:
Completed state application.
Resume with professional references
The State of Montana offers a comprehensive benefits package, which includes: work life balance, health coverage, retirement plans, paid holidays, vacation, and sick days. For additional information about the State of Montana benefit's package, visit http://statecareers.mt.gov/Portals/103/StatewideBenefitsFlyer.pdf.
Women (and/or) minorities may be under-represented in this position and are encouraged to apply.
Successful applicant(s) are required to successfully pass all DPHHS specific background check(s) relevant to each position.
State Of Montana