US LBM Holdings Ruidoso , NM 88345
Posted 1 week ago
US LBM is one of the leading and fastest growing distributors of specialty building materials in the United States, with a team of over 15,000 employees located throughout the country. Since our founding in 2009, we have acquired over 70 companies and have expanded to more than 500 locations serving 37 states. US LBM is a progressive organization that promotes a unique culture that focuses on the value of its customers and associates. Developing our people is critical to our strategy and fostering our culture of empowerment.
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US LBM provides a wide range of building materials to construction professionals, combining the advantages of our national scale with the excellent service levels, expertise, entrepreneurial culture and customer relationships of our local brands.
As a people-first company, passionate about continuous improvement, US LBM is proud to provide our associates access to the resources, training and developmental opportunities to empower them to succeed today, while growing professionally and preparing for the challenges of tomorrow.
Position Overview
As a logistic coordinator, customer satisfaction is a priority as it is critical to the success of the business. This position is responsible for overseeing and coordinating freight and supply logistics, shipping routes, and delivery to maximize efficiency and ensure customer satisfaction. Additionally, responding immediately to customer questions and complaints, and notifying them of any delays in the delivery schedule is essential to this position.
Pay Rate: $17.00 - $20.00 per hour
Essential Job Duties
Operate safely
Dispatching
Printing manifests
Pre-calling customers
Load assignments for drivers and delivery helpers
Schedule transfers
Communicate with sales team, drivers and customers regarding delivery functions or issues
Monitor metrics and error tracking
Provides Excellent Customer Service
Fleet management
Driver file monitoring
Document scanning
Assist with checking out drivers, scheduling delivery changes, and DOT administrative tasks
Evaluate and identify methods and procedures to optimize and streamline production processes.
Print and distribute work picks and consolidated work picks
Coordinate the use of outside trucks, trailers and transportation services, as needed
Participates in and completes assigned trainings
Administer all phases of time clock management
Maintains invoice records, posts corrections, maintain filing system
Complies with all company policies and guidelines
Other Duties as assigned by Management.
Knowledge, Skills & Abilities
Minimum education required-High school diploma or GED or equivalent education and experience.
Strong administrative skills
Ability to effectively and professionally communicate with customers, other employees and supervisors using verbal and written skills
Ability to deal constructively with conflict and recognize potential problems
Good organizational skills and attention to detail.
Strong Microsoft Excel, Word, and Outlook skills
Knowledge of supply management principles and practices
Knowledge of construction or building industry preferred
Proficiency with or ability to learn current technologies (e.g. Smartphone, GPS and other necessary business applications) Ability to lift up 25 lbs on a regular basis and 50 lbs on occasion
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US LBM Holdings, LLC, is an equal-opportunity employer. We do not discriminate on the basis of race, color, religion, creed, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, marital status, military status, order of protection status, or any other legally recognized protected basis under federal, state, or local law.
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