Logistics Coordinator

Hourglass Search Chicago , IL 60604

Posted 2 weeks ago

Job Summary

Responsible for providing logistical support and customer service to overseas affiliates, clients, vendors, truck drivers, and manufacturing team members to process inbound/outbound shipments of raw materials and finished products.

Duties and responsibilities

  • Responsible for custom clearance on shipment overseas and coordinating domestic transportation in a cost-efficient manner.
  • Ensure overall customer satisfaction and on-time delivery.
  • Responsible for the storage, shipment and quality throughout process of all products both arriving and leaving our facility.
  • Oversee all logistics and storage. Direct and lead the team and equipment strategic organization for success.
  • Reviews the operation of logistics equipment and systems constantly, to minimize unplanned downtime, anticipate solve problems in a timely manner, and to identify opportunities for improvement.
  • Initiates and carries out projects that improve safety, quality, and efficiency and/or reduce operating costs.
  • Initiates, implements, and manages the plant shipping program based on best practices in the steel and wire industry, with an emphasis on planning/scheduling and preventive/predictive shipping.
  • Prepares reports, analyzes data, and makes recommendations for improving logistics and solving shipping-related problems.
  • Negotiate, route, and book domestic shipments.
  • Coordinate and monitor all scheduled inbound and outbound shipments.
  • Receive customer service calls from all clients.
  • Complete all relevant shipping documents.
  • Alert Shipping department on shipment details and any special instructions.
  • Ensure that all customer guidelines are followed to reduce chargebacks.
  • Regularly communicate with customers and provide latest shipment status.
  • Recognize potential problems with delivery schedules to expediting orders as needed.
  • Coordinating moves with warehouse and support staff.
  • Work closely with Accounting Department to coordinate vendor payments.
  • Other duties as assigned.


  • Bachelor’s degree in Supply Chain, logistics or transportation.
  • Must be able to read, write, and speak English fluently.
  • Minimum 5 years’ experience in overseeing logistics projects, and or experience in manufacturing environment preferred or an equivalent combination of experience, education, and training.
  • Knowledgeable of freight and trucking industry.
  • Attention to project detail and the development of alternative plans to ensure satisfactory delivery of products.
  • Ability to communicate effectively and professionally, both verbal and written communication skills with all levels of staff and vendors.
  • Self- motivated and function independently with limited supervision in performing all job duties and responsibilities.
  • Proficient computer skills in Microsoft Office products (Word, Excel, Outlook).
  • Must be flexible to work overtime/weekend as needed.
  • Detail oriented and ability to manage multiple projects.

Working conditions

This job operates in a production office environment, including offices, warehouse, and storerooms. Maybe exposed to elements such as noise, dust, fumes and odors.

Physical requirements

  • While performing the duties of this job, the employee is regularly required to see, talk and hear. The employee frequently is required to sit or stand; walk; use hands to finger, handle or feel; and reach with hands.
  • Will be required to wear personal protective equipment (PPE) in posted areas of the plant, including safety glasses, ear plugs, high visibility safety vest, and safety metatarsal shoes.
  • Able to pull/lift between 20-50 lbs.

Direct reports


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