Expeditors International Of Washington, Inc. Romulus , MI 48174
Expeditors is a Fortune 500 service-based logistics company with headquarters in Seattle, Washington, USA. At Expeditors, we generate highly optimized and customized supply chain solutions for our clients with unified technology systems integrated through a global network of 331 locations in 108 countries on six continents.
As a service-based company, we don't own the aircraft, ships, or trucks we use every day. This means we can be highly flexible in our approach to supply chain management, and very effective at finding the best route and pricing options.
This entry level position is for a role in Expeditors' Network Management Center (NMC), a solutions-based service offering encompassing our Critical Logistics division. The Critical Logistics division specializes in automotive and other expedite transportation orders. The Critical Logistics team works with a wide variety of suppliers and service providers throughout North America to deliver real-time transportation and visibility solutions to our customer with exceptional customer service.
The role of a Logistics Coordinator focuses on the execution of our customers' premium transportation orders from inception through delivery. Your main responsibilities will include receiving, booking and scheduling expedite transportation orders. You will also perform exception management through a real-time alert based tracking system and deliver solution based customer service. To be successful in this role one must be customer focused, motivated and capable of multi-tasking while delivery exceptional customer service in time-definite situations.
Major Duties and Responsibilities
Receiving, booking and scheduling transportation orders
Tracking transportation orders from pickup to delivery
Exception management using a real-time alert based systems
Clear and direct customer communication
Develop relationships between customers, suppliers and service providers
Excellent customer service, written and verbal communication skills
Well organized and ability to multi-task
Experience with Microsoft Excel
Task-oriented with attention to detail
Bachelor's degree preferred, however equivalent combination of education and experience will be considered
Expeditors offers excellent benefits
Paid Vacation, Holiday, Sick Leave
Health Plan: Medical, Prescription Drug, Dental and Vision
Life and Long Term Disability Insurance
401(k) Retirement Savings Plan (US only)
Employee Stock Purchase Plan
Training and Personnel Development Program
Relocation will not be provided.
All your information will be kept confidential according to EEO guidelines.
This position is based at our DTW/Detroit metro area office and may be filled through a staffing agency.