Logistics Coordinator

Carolina Handling, a Raymond Dealer, is one of the largest automation systems integrators in the world. We specialize in providing turnkey solutions for warehouses, distribution centers, and manufacturers. Our product and solutions offerings allow our customers to move material faster and more efficient by implementing automation equipment and technologies including…

• Consulting

• Material Handling Equipment, Parts, and Service

• Automated Mobile Robots

• Vision guided vehicles and automated guided vehicles

• High Density Storage Solutions including ASRS, Robotic Goods to Person and Shuttle Systems

• WMS/WES/WCS solutions and Software

• Intralogistics Solutions and Automation including Conveyor and High-Speed Sortation

• Telematics

Job Summary

As the Logistics Coordinator, your primary responsibility is to plan and coordinate transportation while ensuring the timely flow of customer orders to meet on-time delivery targets. You will play a crucial role in facilitating the efficient and timely transport of products between Carolina Handling facilities, suppliers, and customers, all while adhering to company policies and governmental regulations. Your duties also include maintaining consistently effective communication with all relevant parties, including suppliers, internal and external customers, as well as field personnel. By fostering clear and open lines of communication, you will contribute to the smooth operation of logistics activities and ensure customer satisfaction. Overall, your role is pivotal in ensuring the seamless movement of goods, maintaining compliance with regulations, and upholding high standards of customer service throughout the supply chain process.

Responsibilities

• Coordinate, plan, and execute distribution operations in accordance with company procedures.

o Ensure timely processing of all shipments and determine appropriate volume.

• Coordinate pick-up and delivery activities, ensuring adherence to delivery requirements.

o Schedule and dispatch trucks accurately and promptly to meet customer demand efficiently.

• Prepare and maintain necessary distribution documents and records for efficient tracking and reporting.

• Track shipments from pickup through delivery, utilizing software applications for real-time monitoring.

o Provide accurate and timely updates to relevant parties regarding shipment status.

• Collaborate with cross-functional teams to ensure objectives are met across all areas of operation.

• Negotiate with transportation providers to secure optimal rates and service quality.

• Review existing distribution instructions and recommend improvements.

o Manage new initiatives and participate in logistics projects to drive continuous improvement.

• Maintain daily, weekly, and monthly reports and statistics to track performance and identify trends.

• Actively engage in problem-solving to address issues and challenges as they arise.

• Perform filing and other administrative duties as required to support distribution operations.

• Perform any other duties as assigned or required.

Requirements

All potential hires are subject to pre-employment checks which include but are not limited to background checks, drug screenings, and motor vehicle record checks.

• Minimum of high school diploma or equivalent; associate degree preferred or 2-3 years of relevant experience.

• Possess excellent customer service skills to ensure client satisfaction.

• Basic PC knowledge and data entry skills are required for efficient operations.

• Excellent organizational and time management skills to handle multiple tasks and meet deadlines effectively.

• Ability to interact effectively with team members, fostering good working relationships.

• Basic understanding of mechanical concepts to facilitate logistics operations involving machinery or equipment.

• Strong mental resilience to maintain composure and effectiveness under pressure or stressful situations.

• Excellent written, verbal, and listening skills for clear and effective communication with internal and external stakeholders.

• Exhibit a keen eye for detail and the ability to prioritize tasks effectively to manage workload efficiently.

Benefits of Joining the Team

Benefits Built For YOU! At Carolina Handling, taking care of Associates is our utmost priority. We are pleased to offer a comprehensive benefit program to protect your health, your family, and your way of life.

Health Benefits:

Medical, Dental and Vision Insurance, Prescription Drug Plan.

Financial and Tax-Saving Benefits:

Company-paid Disability, Life and AD&D Insurance; 401(k) plan with company match and profit sharing; Flexible Spending Accounts, Health Savings Account, and Dependent Care Account.

Additional Benefits:

Critical Illness, Legal Services, Identity Theft Protection, and Pet Insurance.

Company Benefits:

Paid Time Off, Employee Assistance Program, Tuition Reimbursement, Milestone & Anniversary Gifts, Philanthropy/ Corporate Contributions, Associate Giving Fund, and Discount Programs.

Comprehensive Perks Package Including:

• Professional Development Opportunities: This includes training programs and tuition reimbursement for further education or certifications.

• Career Growth and Advancement: With opportunities for internal mobility, mentorship programs, and leadership development initiatives, you can take your career to the next level with us.

• Company-sponsored social events and team-building activities.

• Employee recognition program

Physical Requirements & Working Conditions

The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job unless it causes undue hardship.

This position is classified as sedentary work, which requires the ability to remain stationary for extended periods while occasionally moving within the office to complete tasks. Physical demands include the ability to frequently lift and/or move objects weighing up to 10 pounds and occasionally up to 25 pounds. Manual dexterity is necessary for computer operation, writing, and handling materials. Clear articulation and voice control are essential for effective communication with both internal and external customers via telephone. Specific vision abilities essential for this role include close vision, peripheral vision, and the ability to adjust focus.

While the role involves regular interaction with internal and external customers in a dynamic office environment, occasional exposure to shop environments and associated hazards may occur. The individual must effectively manage tight deadlines, shifting priorities, and a high volume of information flow while maintaining professionalism. Additionally, handling sensitive and confidential information is part of the job. Standard office equipment such as laptops and smartphones are regularly utilized, and noise levels typically range from low to moderate.

Travel Requirements: None required for this role.

This job description is intended to outline the general nature and level of work being performed by individuals assigned to this position. It is not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel. Management reserves the right to modify, add, or remove duties as necessary to meet business needs. This job description does not create a contract of employment between the company and the employee.

Don't meet every requirement? Studies have shown that women, communities of color and historically underrepresented talent are less likely to apply to jobs unless they meet every single qualification. At Carolina Handling we are dedicated to building a diverse, inclusive and authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we strongly encourage you to apply. You may be just the right candidate for this or other roles!