Lockbox Bank Operations Specialist - Weekend Shift Lead Clerk

Location:On site at location listed in job posting.

Summary:

As a Lockbox Bank Operations Specialist

• Weekend Shift Lead Clerk, you will be responsible for the flow of the work by leading the team to getting things done according to the process. You will be required to operate a variety of equipment such as the XDS and Opex 3690, 150 and MPS30. Through the utilization of this equipment, you will, presort, open, and extract incoming check remittance payments as well as perform routine maintenance and cleaning of the equipment.

You may also be involved in guiding the team when the supervisor is not in the office. You will be required to communicate daily with the supervisor and other clerks on your team and other teams. You may be required to train others on your team. Working in this high-speed environment, you will need to meet production and quality standards, so accuracy and attention to detail are imperative.

Essential Duties and Responsibilities:

• Operating Imaging/Extraction Equipment (OPEX 3690)

• Preparing batches of work by extracting checks and remittances from envelopes

• Inputting data into the system while following standard operating procedures and customer specific instructions for processing

• Verifying negotiability of checks through customer specific instructions for processing

• Balancing/reconciling electronic and paper documentation

• Demonstrating proficiency in all complexities, processing modes and department equipment

• Maintaining site productivity and quality standards

• Contributing to meeting team goals in addition to individual responsibilities

• Ensuring that all customer and bank guidelines are followed as related to operations, internal audit and security, and general practices

• Remittance Processing or banking operations experience preferred

• Ability to analyze and comprehend client's standard operating procedures and instructions

• Intermediate computer skills.

• Intermediate Qwerty keyboard usage and basic 10-key data entry

• Production environment focused around meeting deadlines and quotas

• Attention to detail with accuracy and good eye-hand coordination

• Ability to lift up to 15-20 pounds

• 10,000 KPH

• 45 WPH

• Ability to pay attention to detail

• Must be able to work overtime as required

• Ability to sit and stand for long periods of time

• Flexibility and willingness to learn and be utilized in all areas of operation

• Open minded with a positive attitude

• Work Schedule Days: Friday

• Tuesday (days) Time: 5:00am

• 2:00pm

• Overtime as needed

About Us

First Horizon is a leading regional financial services company, dedicated to helping our clients, communities and associates unlock their full potential with capital and counsel. With $81.7 billion in assets as of December 31, 2023, we serve clients through a team of approximately ~7,300 associates and ~418 banking centers throughout the southeastern United States. Headquartered in Memphis, TN, the banking subsidiary First Horizon Bank operates in 12 states across the southern U.S. First Horizon has been recognized as one of the nation's best employers by Fortune and Forbes magazines and a Top 10 Most Reputable U.S. Bank.

Benefit Highlights

• Medical with wellness incentives, dental, and vision

• HSA with company match

• Maternity and parental leave

• Tuition reimbursement

• Mentor program

• 401(k) with 6% match

• More -- FirstHorizon.com/First-Horizon-National-Corporation/Careers/Our-Benefits

Corporate Diversity Commitment:

We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.

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