Lock Desk

Nbkc Bank Kansas City , MO 64126

Posted 8 months ago

nbkc bank is not like the rest. We are a top employer in the metro area offering a wide array of career opportunities within our organization. We have a leading reputation for delivering the best experience for our customers. We value and respect the talented, committed, and diverse people who make up our organization; they are our most important strength.

We currently have an opening for a Lock Desk Coordinator. This role will coordinate secondary marketing information to ensure effective communications and operational compliance.

Duties and Responsibilities

  • Receives and processes lock requests utilizing various investor web sites and internal loan operation systems per approved rates and procedures.

  • Acts as liaison between secondary marketing function and loan originators to ensure the highest level of customer service and knowledge exchange.

  • Processes various requests from loan officers regarding extensions, relocks and loan pricing scenarios

  • Manages various daily reports and processes used by secondary marketing for pipeline management

  • Assists in reviewing, interpreting and communicating information from Investors.

  • Provides administrative support to operations department as needed.

  • Follows all applicable laws and regulations. Performs other duties and projects as assigned.

Knowledge Requirements:

  • High School diploma or equivalent.

  • 1 year administrative support experience.

  • General knowledge of mortgage terminology, documentation and procedures.

  • Strong knowledge of Microsoft Office applications

Skill Requirements:

  • Strong customer service skills

  • Strong attention to detail

  • Ability to organize, prioritize and meet deadlines.

  • Strong math skills.

  • Self starter with ability to work with minimal supervision.

About nbkc bank

nbkc bank is more than just a banking organization. We make banking simple by using innovative approaches to craft a unique customer experience. This allows both the customers and employees to live and enjoy life boldly.

Since we opened our doors in 1999, one of our most important goals has been to create a culture in which excellence is recognized, individualism is encouraged, and the workplace is vibrant.

But how have we done it? It starts with building a profitable, stable company and providing more than just the traditional benefits to our associates and their families, including:

  • Multiple Health Plan options (including PPO/HDHP), starting the first day of the following month in which a team member starts their career with nbkc bank.

  • Life Insurance, AD&D, and Short- and Long-Term Disability, with premium covered by nbkc bank

  • Optional Group Dental and Vision Plans

  • Optional 401k Retirement Savings Plan with company sponsored matching program

  • 4 weeks of Paid Time Off (PTO) in year 1, 10 Paid Company Holidays and 8 hours of Volunteer Time.

Just as our take on banking is far from traditional, so are the benefits of growing your career here at nbkc bank. Ours is a fun, energetic, casual work environment. We offer flexible schedules and collaborative, cross-disciplinary work, onsite fitness center, meditation/yoga studio, game and arcade rooms on every floor and a state-of the-art work space. You think thats cool, stay awhile and you will love the benefit of a 4-week paid sabbatical after your 10 year anniversary to go live boldly. Because You Matter here at nbkc bank.

nbkc bank is an Equal Opportunity-Affirmative Action Employer Minority/Female / Disability / Veteran / Gender Identity / Sexual Orientation


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Lock Desk

Nbkc Bank