Location Control Problem Resolution - 1St Shift

Overview

The Problem Resolution associate handles problem cartons, customer returns, data entry and non-standard receipts within the warehouse and is also responsible for ensuring all cartons/inventory are correct and accurate in a timely manner.

The position works Monday through Friday starting at 6AM - 2:30PM, with mandatory overtime as business needs.

Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Stand (stationary position) at problem resolution station.

• Accurately use and operate an RF scanning device, Microsoft Surface/Computer/Beumer PC interface and SCI to identify problems and fix the error.

• Recognize and communicate a reoccurring issue to Lead, Utility and/or Supervisor, including monitoring for increase of problem cartons.

• Put away overages, fix inventory discrepancies and cycle count Speed Cell locations.

• Prioritize tasks in order to complete goals within set time limits.

• Use knowledge about Divisions, SKUs and sizes to complete assigned tasks.

• Use knowledge about PO, PPC and product description to complete assigned tasks.

• Properly follows company and OSHA safety procedures.

• Ability to work in a fast paced environment.

• Ability to read, write, conduct business related mathematics and analyze data as required.

• Brings problems to the attention of the supervisor, manager, safety director or HR manager.

• Follows daily procedures and protocols as set forth in job orientations and trainings.

• All other duties as assigned.

Qualifications

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job with or without accommodation.

• Required to stand (stationary position) during scheduled hours. Hours usually include weekends, evenings and holidays in conjunction with labor regulations.

• Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.

• While performing the duties of this job the employee is regularly required to communicate using various methods.

• Kneeling, stooping, using stairs, reaching, pulling and moving weights of 0-25 pounds constantly and 25-40 pounds occasionally and over 40 pounds seldomly with or without assistance as needed.

• Ability to move up to 40 pounds at least 25 feet in distance occasionally with assistance as needed.

• Based on business necessity associates may be required to temporarily work in other locations that require different physical demands.

Required Education and Experience:

• High School Diploma or GED
• Minimum of 6 months of previous experience in a warehouse facility preferred.

Benefits

Base rate paid bi-weekly: $16.69 / hour

• Earn $0.26 wage increases following the completion of 90 days, 6 months, 12 months and 18 months of service, totaling up to $1.04/hr on top of the base rate.

Chance to earn productivity incentives!

Sneakers are Just the Beginning

• 30-50% Employee Discount

• Paid Time Off

• Medical, Dental, and Vision Coverage

• 401(k)

• Stock Purchase Plan

• Life Insurance

• Climate Controlled Environment

• Development and Advancement Opportunities

• Education Reimbursement Program

• On-site Gym

• Free local route bus rides with your badge

• And so much more!