Local Operations Coordinator

Stay Alfred Philadelphia , PA 19019

Posted 2 weeks ago

Why Stay Alfred?

Stay Alfred believes in empowering our employees by celebrating and rewarding success and fostering a high-energy, mutually supportive culture. Our culture, strong sense of beliefs and values are the things that everyone in this organization shares. Want to be a part of the team?
Check out our Employee Reviews on Glassdoor.
Stay Alfred is looking to find the right team members to push forward into the future with having recently closed on $47 Million of Series B funding. Founded in 2011, Stay Alfred, Inc. is disrupting the hospitality industry by combining the luxury and quality of a boutique hotel with the space and amenity of a high-end downtown apartment. Recognized three times by Inc. Magazine as one of the fastest-growing private companies in the United States, as one of the Best places to work in the Inland Northwest', Stay Alfred currently manages approximately $500 million in multifamily assets through its tech-enabled hospitality model. With locations in thirty plus cities nationwide, Stay Alfred is reinventing travel at a rapid pace.


Local Operations Coordinator Overview

Stay Alfred is looking for a motivated Local Operations Coordinator to join our growing team! This is one of our most hands-on roles, for someone excited about the guest experience, and who lives in the Philadelphia greater area. As a Local Operations Coordinator, you will support the City Manager and the day to day operations of the units in our cities. The right candidate will have an eagerness to learn and will enjoy the challenges that come along with a rapid growth and change environment. At Stay Alfred, our culture of collaboration, innovation, and hustle is fundamental to our success in which we all share. Its an exciting, and rewarding role where you will grow, and make the difference!
Primary Duties and

Responsibilities:

  • Cleaning, Housekeeping, and Customer Service
  • Guest Service Coordinators spend many hours physically functioning: Standing, walking, bending or reaching, to satisfy guest needs
  • Ensure our vacation rentals are kept to quality, cleanliness, and maintenance standards
  • Help develop solutions for guest issues: Difficulty with arrival & departure instructions, requests for additional items, wifi connectivity issues, troubleshooting, etc.
  • Track inventory in units and our storage facility
  • Build and maintain positive relationships with building staff, vendors and coworkers
  • Understand our resources and be able to utilize them in an effective manner
  • Communicate the needs of our guests between multiple departments within the company
  • Live by and champion our cultural values: Happy, Hungry, Honest, High-Performing, Humble and
    H-Loyal



Qualifications:

  • Hospitality / Customer Service Experience
  • Required:
    Flexibility to regularly work on call: Nights, weekends and holidays to meet guest needs
  • Experience in a Self Supporting Role with limited supervision
  • Ability to lift up to 75 lbs; strenuous pushing/pulling required from time to time
  • Reliable transportation required
  • Understanding of maintenance, housekeeping and concierge/front desk operations a plus


More to
Know:


Is this role not an exact fit? Feel free to check out the rest of our opportunities here!

All offers of employment at Stay Alfred are contingent upon the successful completion of a background check. Background checks and E-verify will be conducted on all final candidates.

Stay Alfred, Inc. is an equal opportunity employer, committed to hiring a diverse workforce and preserving inclusive hiring practices. Stay Alfred, Inc. does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

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VIEW JOBS 11/22/2019 12:00:00 AM 2020-02-20T00:00 Why Stay Alfred? Stay Alfred believes in empowering our employees by celebrating and rewarding success and fostering a high-energy, mutually supportive culture. Our culture, strong sense of beliefs and values are the things that everyone in this organization shares. Want to be a part of the team? Check out our Employee Reviews on Glassdoor. Stay Alfred is looking to find the right team members to push forward into the future with having recently closed on $47 Million of Series B funding. Founded in 2011, Stay Alfred, Inc. is disrupting the hospitality industry by combining the luxury and quality of a boutique hotel with the space and amenity of a high-end downtown apartment. Recognized three times by Inc. Magazine as one of the fastest-growing private companies in the United States, as one of the 'Best places to work in the Inland Northwest', Stay Alfred currently manages approximately $500 million in multifamily assets through its tech-enabled hospitality model. With locations in thirty plus cities nationwide, Stay Alfred is reinventing travel at a rapid pace. Local Operations Coordinator Overview Stay Alfred is looking for a motivated Local Operations Coordinator to join our growing team! This is one of our most hands-on roles, for someone excited about the guest experience, and who lives in the Philadelphia greater area. As a Local Operations Coordinator, you will support the City Manager and the day to day operations of the units in our cities. The right candidate will have an eagerness to learn and will enjoy the challenges that come along with a rapid growth and change environment. At Stay Alfred, our culture of collaboration, innovation, and hustle is fundamental to our success in which we all share. It's an exciting, and rewarding role where you will grow, and make the difference! Primary Duties and Responsibilities: * Cleaning, Housekeeping, and Customer Service * Guest Service Coordinators spend many hours physically functioning: Standing, walking, bending or reaching, to satisfy guest needs * Ensure our vacation rentals are kept to quality, cleanliness, and maintenance standards * Help develop solutions for guest issues: Difficulty with arrival & departure instructions, requests for additional items, wifi connectivity issues, troubleshooting, etc. * Track inventory in units and our storage facility * Build and maintain positive relationships with building staff, vendors and coworkers * Understand our resources and be able to utilize them in an effective manner * Communicate the needs of our guests between multiple departments within the company * Live by and champion our cultural values: Happy, Hungry, Honest, High-Performing, Humble and H-Loyal Qualifications: * Hospitality / Customer Service Experience * Required: Flexibility to regularly work on call: Nights, weekends and holidays to meet guest needs * Experience in a Self Supporting Role with limited supervision * Ability to lift up to 75 lbs; strenuous pushing/pulling required from time to time * Reliable transportation required * Understanding of maintenance, housekeeping and concierge/front desk operations a plus More to Know: * Wage/Salary: $14.00/hour+ DOE * Paid Time Off, Medical / Dental / Vision Benefits, Life Insurance * Employee Stock & 401K options after 1 year * Twice: Earned a spot in the Top 500 of Inc.'s Fastest Growing Privately Held Companies * Thrice: Inland Northwest Best Places to Work Is this role not an exact fit? Feel free to check out the rest of our opportunities here! All offers of employment at Stay Alfred are contingent upon the successful completion of a background check. Background checks and E-verify will be conducted on all final candidates. Stay Alfred, Inc. is an equal opportunity employer, committed to hiring a diverse workforce and preserving inclusive hiring practices. Stay Alfred, Inc. does not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Stay Alfred Philadelphia PA

Local Operations Coordinator

Stay Alfred