Lobby Services Represtentative II

Independent Bank Group, Inc Round Rock , TX 78664

Posted 6 months ago

Overview

WHY INDEPENDENT BANK IS A GREAT PLACE TO WORK:

Footprint

Established, respected, and growing in Texas and Colorado.

People

Building thriving relationships and leading with a courageous heart.

Benefits

Generous 401 (k) plan, paid time off, health benefits, employee programs, and a satisfying work-life balance.

Growth

Financial stability providing competitive salaries, internal growth opportunities, and a business strategy of continuous growth.

Community

Volunteering and making a lasting impact, building strong, healthy communities.

The purpose of the Lobby Services Representative II position is to provide superior and quality service to customers through efficient and accurate financial transaction processing.

Job Description

Responsibilities

  • Provide account services to customers by receiving deposits, verifying cash and endorsements, cashing checks, accepting savings deposits and withdrawals

  • Balance cash drawer daily in accordance with established policies and procedures

  • Participate in branch opening/closing rotation schedule

  • Assist with balancing vault and ATM as needed

  • Open new accounts

  • Admit customer to safe deposit box as needed

  • Must be able to communicate in a courteous and professional manner in person and over the phone

  • Must have knowledge of and promote bank products and services

  • Adhere to operational controls, including legal, corporate, and regulatory procedures to ensure the safety and security of customer and bank assets

  • Occasional lifting and maneuvering of coins up to 25lbs may be required

  • Perform other job related duties as assigned

Qualifications

  • High school diploma or equivalent education certificate (GED)

  • 2+ years of teller experience, required

  • 2+ years of new accounts experience (with a bank), required

  • Must be able to work during branch hours of operation including occasional Saturday mornings

  • Computer proficiency with working knowledge of Microsoft Office Suite applications, required

  • Careful attention to detail and time management skills are essential

  • Ability to adapt to changing work environment

  • Excellent interpersonal and communication skills are required

  • Being a strong team player is vital

  • Demonstrate general knowledge of Bank Secrecy Act and OFAC related responsibilities in the performance of daily operations to ensure adherence to bank policies and compliance with all regulatory requirements.

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Lobby Services Represtentative II

Independent Bank Group, Inc