Lobby Attendant

Horseshoe Bay Resort Houston , TX 77020

Posted 3 months ago

Description

MINIMUM Job Description, including but not limited to the following:

JOB OVERVIEW: To clean and maintain all public restrooms and public areas in impeccable condition to achieve Crescent's standards of quality.

REPORTS TO: Executive Housekeeper

Minimum ESSENTIAL JOB FUNCTIONS:
1.Thoroughly clean sinks, toilets, urinals, mirrors, tiles, counters, walls, stalls, vents and/or floors with cleaning agents by extending arms over head to reach all above areas. Adhere to cleaning procedures and instructions for use of cleaning agents.
2.Thoroughly dust all furniture, pictures, and shelves, extending arms over head, bending and stooping as needed.
3.Thoroughly clean and polish all metal surfaces, applying pressure in repeated motion.
4.Clean ashtrays and empty trash.
5.Comply with attendance rules and be available to work on a regular basis.
6.Perform any other job related duties as assigned.

MINIMUM Job Requirements, including but not limited to the following:

Customer Satisfaction:

Our customers are what we are about. One of the keys to a positive guest experience is positive interaction with Crescent staff.

It is essential that you remain professional at all times, and that you treat all guests and associates with courtesy and respect, under all circumstances. Every Crescent associate is a guest relations ambassador, every working minute of every day.

This description excludes non-essential and marginal functions of the position that are incidental to the performance of the fundamental job duties. Furthermore, the specific examples in each section are not intended to be all-inclusive.

Rather, they represent the typical elements and criteria considered necessary to perform the job successfully. Other job-related duties may be assigned by the associate's supervisor.

Furthermore, this description is subject to change, in the sole discretion of the Company, and in no way creates an employment contract, implied or otherwise; each associate remains, at all times, an "at will" associate.

Work Habits:

In order to maintain a positive guest and associate experience, your work habits should always meet and strive to exceed hotel standards for work procedures, dress, grooming, punctuality and attendance. You should be adaptable to change in your work area and in hotel procedures with a willingness to learn new skills and/or improve existing ones, have the ability to solve routine problems that occur on the job and ask for help whenever you are not sure how to do something.



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Lobby Attendant

Horseshoe Bay Resort