Loan Support Analyst Sr - Specialty

PNC Financial Services Group, Inc. Pittsburgh , PA 15201

Posted 1 week ago

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. In Commercial Lending Operations, we want to inspire new and innovative ideas on how to provide "best in class" service to our customers. As an Loan Support Analyst Sr

  • Specialty within the Agency Servicing team, you will be based in Pittsburgh, PA, Dallas, TX; East Brunswick, NJ; Brecksville, OH; or remotely.

We seek motivated, driven and creative individuals that enjoy working as part of a team in a high-energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of Commercial Lending Operations.

This remote position and can sit anywhere within the PNC footprint, except for Colorado, Hawaii, Alaska. In person activities may occur periodically based on business need.

The schedule for this position is Monday through Friday, Daylight hours.

Job Description

  • Applies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly interacts with high revenue/high profile corporate and/or commercial real estate clients.

  • Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and/or regulatory compliance requirements.

  • Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions.

  • Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required

  • Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. May serve as a subject matter resource and may provide specialty product training.

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

  • Customer Focused
  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
  • Managing Risk
  • Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework.

Competencies

Consulting

  • Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations.

Customer Interaction

  • Knowledge of and ability to utilize practices, tools, and techniques for communicating with a customer.

Decision Making and Critical Thinking

  • Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions.

Effective Communications

  • Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors.

Financial Analysis

  • Knowledge of and ability to read, interpret and draw accurate conclusions from financial and numerical material.

Managing Multiple Priorities

  • Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation.

Negotiating

  • Knowledge of successful negotiation concepts and techniques; ability to negotiate successfully across the organization and with external vendors and clients in a constructive and collaborative manner.

Operational Functions

  • Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations.

Products and Services

  • Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations.

Relationship Management

  • Ability to establish and build healthy working relations and partnerships with clients, vendors, and peers.

Work Experience

Roles at this level typically require a university / college degree with < 1="" year="" of="" professional="" experience="" and/or="" successful="" completion="" of="" a="" formal="" development="" program.="" in="" lieu="" of="" a="" degree,="" a="" comparable="" combination="" of="" education="" and="" experience="" (including="" military="" service)="" may="" be="" considered.="" education="" bachelors="" additional="" job="" description="" .="" benefits="" pnc="" offers="" employees="" a="" comprehensive="" range="" of="" benefits="" to="" help="" meet="" your="" needs="" now="" and="" in="" the="" future.="" depending="" on="" your="" eligibility,="" options="" for="" full-time="" employees="" include="" medical/prescription="" drug="" coverage="" (with="" a="" health="" savings="" account="" feature);="" dental="" and="" vision="" options;="" employee="" and="" spouse/child="" life="" insurance;="" short-="" and="" long-term="" disability="" protection;="" maternity="" and="" parental="" leave;="" paid="" holidays,="" vacation="" days="" and="" occasional="" absence="" time;="" 401(k),="" pension="" and="" stock="" purchase="" plans;="" dependent="" care="" reimbursement="" account;="" back-up="" child/elder="" care;="" adoption="" assistance;="" educational="" assistance="" and="" a="" robust="" wellness="" program="" with="" financial="" incentives.="" to="" learn="" more="" about="" these="" and="" other="" programs,="" including="" benefits="" for="" part-time="" employees,="" visit="" pncbenefits.com="" /> New to PNC.

Disability Accommodations Statement:

The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com.

The Human Resources Service Center hours of operation are Monday

  • Friday 9:00 AM to 5:00 PM ET.

Equal Employment Opportunity (EEO):

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law.

California Residents

Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices.

ArrayArrayAs an Loan Support Analyst Sr

  • Specialty within the Agency Servicing team, you will be based in Pittsburgh, PA, Dallas, TX; East Brunswick, NJ; Brecksville, OH; or remotely. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of Commercial Lending Operations. In person activities may occur periodically based on business need. Applies specialty product knowledge to close or administer high complexity or high risk syndicated and/or commercial loan transactions. May have responsibility for fulfilling key fiduciary obligations associated with the Banks Agent role; validating construction due diligence requirements; and/or monitoring construction progress and draw requirements. Directly interacts with high revenue/high profile corporate and/or commercial real estate clients. Reviews customized commercial, legal, and related due diligence documentation and reporting to ensure adherence to complex deal structures and/or regulatory compliance requirements. Consults and advises customers, investors, capital markets loan syndications and/or commercial real estate deal teams, as well as external and internal business partners to execute transactions. Reviews transactions and related documents, including collateral and construction requirements. Verifies work processes to ensure completeness, accuracy, and conformance to credit approvals, legal documents, established service levels and applicable procedures. Determines whether loan disbursements can be made, or if additional documentation or escalations is required. Reviews reports to identify exceptions, monitor quality and ensure compliance. Participates in risk mitigation activities. May serve as a subject matter resource and may provide specialty product training. Customer Focused

  • Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk

  • Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Consulting

  • Knowledge of techniques, roles, and responsibilities in providing technical or business guidance to clients, both internal and external; ability to apply this knowledge appropriately to diverse situations. Managing Multiple Priorities

  • Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Relationship Management

  • Ability to establish and build healthy working relations and partnerships with clients, vendors, and peers. customer needs, business, risk mitigation, assessing, due diligence documentation, customer interaction, negotiate, fiduciary, escalations, collaborative, capital markets, negotiating, managing multiple priorities, relationship management, commercial lending operations, effective communication, operational functions, managing risk, communications, financial analysis, product knowledge, partnerships, decision making, vendors, financial, enterprise risk management framework, effective communications, decision-making, due diligence, commercial lending, communication, successful negotiation, customer experience, commercial real estate, Client Administration Specialist, Deposit Operations Specialist, Client Service Analyst, Customer Relationship Management Analyst, Business Services Specialist, Organizational Management & Financial Services Senior Manager, Client Support Specialist III, Client Relationship Manager I, Business Support Analyst, Desk Analyst III

icon no score

See how you match
to the job

Find your dream job anywhere
with the LiveCareer app.
Mobile App Icon
Download the
LiveCareer app and find
your dream job anywhere
App Store Icon Google Play Icon
lc_ad

Boost your job search productivity with our
free Chrome Extension!

lc_apply_tool GET EXTENSION

Similar Jobs

Want to see jobs matched to your resume? Upload One Now! Remove
Loan Support Analyst

PNC Financial Services Group, Inc.

Posted 6 days ago

VIEW JOBS 1/15/2022 12:00:00 AM 2022-04-15T00:00 Position Overview At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. In Commercial Lending Operations, we want to inspire new and innovative ideas on how to provide "best in class" service to our customers. As a Loan Support Analyst, within the Commercial within Direct Loan Administration organization, you will be based in Pittsburgh, PA. We seek motivated, driven and creative individuals that enjoy working as part of a team in a high-energy environment which thrives on innovation and ingenuity. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Valued opinions, supported by collaborative teams, impact the success of CLO. Job Description * Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. * Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. * Ensures the appropriate materials and documentation are available to complete transactions. * Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. * Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be: * Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. * Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Competencies Accuracy and Attention to Detail - Understanding of the necessity and value of accuracy and attention to detail; ability to process information with high levels of accuracy. Decision Making and Critical Thinking - Understanding of the issues related to the decision-making process; ability to analyze situations fully and accurately, and reach productive decisions. Effective Communications - Understanding of effective communication concepts, tools and techniques; ability to effectively transmit, receive, and accurately interpret ideas, information, and needs through the application of appropriate communication behaviors. Flexibility and Adaptability - Knowledge of successful approaches, tools, and techniques for dealing with changes and adapting to a changing environment; ability to adapt as needed. Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. Operational Functions - Knowledge of major functional processes and associated operating requirements; ability to apply this knowledge appropriately to diverse situations. Problem Management Process - Knowledge of and ability to bring a reported problem to successful resolution. Products and Services - Knowledge of major products and services and product and service groups; ability to apply this knowledge appropriately to diverse situations. Standard Operating Procedures - Knowledge of and ability to design, implement and evaluate standard operating procedures affecting daily and strategic business operations in order to increase operational efficiency. Work Experience Roles at this level typically require an Associates or equivalent degree as well as related experience or product knowledge to accomplish primary duties. Typically requires 3+ years experience. In lieu of a degree, a comparable combination of education and experience (including military service) may be considered. Education Associates Additional Job Description Benefits PNC offers employees a comprehensive range of benefits to help meet your needs now and in the future. Depending on your eligibility, options for full-time employees include medical/prescription drug coverage (with a Health Savings Account feature); dental and vision options; employee and spouse/child life insurance; short- and long-term disability protection; maternity and parental leave; paid holidays, vacation days and occasional absence time; 401(k), pension and stock purchase plans; dependent care reimbursement account; back-up child/elder care; adoption assistance; educational assistance and a robust wellness program with financial incentives. To learn more about these and other programs, including benefits for part-time employees, visit pncbenefits.com > New to PNC. Disability Accommodations Statement: The PNC workplace is inclusive and supportive of individual needs. If you have a physical or other impairment that might require an accommodation, including technical assistance with the PNC Careers website or submission process, please call 877-968-7762 and select Option 4: Recruiting or contact us via email at pathfinder@pnc.com. The Human Resources Service Center hours of operation are Monday - Friday 9:00 AM to 5:00 PM ET. Equal Employment Opportunity (EEO): PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. California Residents Refer to the California Consumer Privacy Act Privacy Notice to gain understanding of how PNC may use or disclose your personal information in our hiring practices. ArrayArrayAs a Loan Support Analyst, within the Commercial within Direct Loan Administration organization, you will be based in Pittsburgh, PA. You will work together to create new solutions which will provide our clients with an exceptional customer experience. Executes varied transactions/processes utilizing standard procedures. May have specific responsibility for one or multiple specialized products or functional areas. May have responsibility for large, complex and sensitive assigned accounts or portfolio. Processes and/or reconciles varied and moderately complex transactions in accordance with established policies and procedures. Partners with internal and/or external business partners to route communications, documents or other action items to complete transactions. Identifies and may resolve exceptions; escalates appropriately. May interact with customers and have assigned accounts or portfolio. Ensures the appropriate materials and documentation are available to complete transactions. Provides responses and documentation to inquiries and ad hoc requests. Completes research and provides feedback on workflow and work received. Reviews transactions and related documents and verifies work processes to ensure completeness, accuracy and conformance to established service levels and applicable policies and procedures. Customer Focused - Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions. Managing Risk - Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNC's Enterprise Risk Management Framework. Managing Multiple Priorities - Ability to manage multiple concurrent objectives, projects, groups, or activities, making effective judgments as to prioritizing and time allocation. operational functions, assessing, customer needs, loan administration, managing risk, research, flexibility, problem management, effective communications, enterprise risk management framework, decision making, business, changing environment, ability to adapt, standard operating procedures, strategic business, product knowledge, managing multiple priorities, communications, attention to detail, operational efficiency, communication, effective communication, policies and procedures, decision-making, customer experience, Deposit Operations Specialist, Credit Analyst, Deposit Operation Team Lead, Loan IQ Support Consultant, Business Systems Analyst & Application Support Analyst, Client Service Analyst, Lead Operations Representative, Financial Software Support Analyst I, Project Associate - Banking Services Analyst, Client Support Specialist I PNC Financial Services Group, Inc. Pittsburgh PA

Loan Support Analyst Sr - Specialty

PNC Financial Services Group, Inc.