Loan Servicing Specialist

Regions Financial Corporation Memphis , TN 38103

Posted 2 months ago

Thank you for your interest in a career at Regions. At Regions, we believe associates deserve more than just a job. We believe in offering performance-driven individuals a place where they can build a career --- a place to expect more opportunities. If you are focused on results, dedicated to quality, strength and integrity, and possess the drive to succeed, then we are your employer of choice.

Regions is dedicated to taking appropriate steps to safeguard and protect private and personally identifiable information you submit. The information that you submit will be collected and reviewed by associates, consultants, and vendors of Regions in order to evaluate your qualifications and experience for job opportunities and will not be used for marketing purposes, sold, or shared outside of Regions unless required by law. Such information will be stored for a set period of time. You may review, modify, or update your information by visiting and logging into the careers section of the system.

Job Description:

At Regions, the Loan Servicing Specialist performs a variety of operational tasks within Loan Servicing which may include special servicing, loan workout, investor relations, and loan operations.

Primary Responsibilities

  • Receives and reviews incoming work, contacting appropriate resources as needed

  • Reviews loan documentation for accuracy

  • Completes validation of loan documentation, reports, and/or systems

  • Documents missing, incorrect, or incomplete documents and/or data

  • Performs data entry and/or enters loans into the appropriate systems

  • Resolves customer or associate inquiries as necessary and communicates when applicable

  • Prepares, edits, distributes, and/or corrects documents/reports

  • Researches and resolves loan related issues which may include missing payments, disputed accounts history requests and general loan related questions

  • Works under general supervision following established guidelines and procedures

This position requires the tracking of time and is eligible for overtime for hours worked in excess of 40 per week under the Fair Labor Standards Act.


  • High School Diploma or GED
  • Applicants will be expected to pass any assessment associated with the position


  • One (1) year of banking or related work experience

Skills and Competencies

  • Data entry and typing skills

  • Proficient in Microsoft Excel and Word

  • Strong time management

  • Strong written and verbal communication skills

  • Monitors e-mail boxes and distributes notifications/documents as necessary

  • Index incoming mail and document/distribute as applicable

  • Prepare and mail outgoing mail

  • Identify and process bankruptcy payments

Position Type

Full time

Location Details

Cordova - 7130 Goodlett Farms


Memphis, Tennessee

Bring Your Whole Self to Work

We have a passion for creating an inclusive environment that promotes and values diversity of race, color, national origin, religion, age, sexual orientation, gender identity, disability, veteran status, genetic information, sex, pregnancy, and many other primary and secondary dimensions that make each of us unique as individuals and provide valuable perspective that makes us a better company and employer. More importantly, we recognize that creating a workplace where everyone, regardless of background, can do their best work is the right thing to do.

OFCCP Disclosure: Equal Opportunity Employer/Disabled/Veterans

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Loan Servicing Specialist

Regions Financial Corporation