Excellent Bank looking for a permanent and experienced residential loan servicer. Great location and benefits!
Major Duties and Responsibilities:
Prepares and distributes tax and insurance breach letters and NSF letters.
Initiates loan set-ups in system for new loans, renewals, and modifications; prepares files for new loans.
Provide assistance on loan servicing inquiries regarding payment inquiries, transaction research, error resolution and general loan account questions.
Complete loan file audits including documentation review.
Acts as Notary for satisfactions and other related bank documents.
Monitor acceptable insurance for all loans requiring flood insurance and make disbursements for escrowed loans.
Assist with scanning of daily loan tickets as needed.
Complete Error Resolution and Information Request tracking, including document retention as required per regulatory requirements.
Tracks and audits loans on the tax service, flood certifications, and delinquent tax report.
Review daily loan reports as needed.
Performs other reasonable duties, including back up of other loan servicing staff, as assigned by immediate supervisor.
Remain informed of changes in Bank policies, procedures, and products.
Other projects and/or duties as assigned.
Morgan Stephens, Rockville, MD
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