Loan Servicing Manager/Credit Support Manager -Wholesale Lending Services

JobID: 210507889

Category: Lending Services

JobSchedule: Full time

Posted Date: 2024-05-06T14:57:57+00:00

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Join the firm that FORTUNE has named one of the top five "World's Most Admired Companies," and named the most admired megabank for the seventh consecutive year.

As a Loan Operations Manager for Credit Proposals Center of Excellence (COE), you will be responsible for leading a team of Credit Proposal Managers that lead the production for Middle Market Banking & Specialized Industries and Dealer Commercial Services. The Credit Proposal COE team is the owner of credit related data in various systems, including iCRD Proposals and Party Central. The data that the team owns drives accurate exposure reporting, capital allocation, and customer profitability reporting. The team is responsible for accurately setting up the credit portion of a customer profile, as well as processing credit facility origination and modification requests in partnership with the Risk organization. The team is also responsible for Letter of Credit transaction approvals in iCRD.

This is a talent networking requisition and not an actual position.

Job Responsibilities:

• Management oversight of 3 Credit Proposals Managers and their teams (approximately 35 people) responsible for executing the departmental objectives and overall performance management

• Develop and maintain key partnerships with Risk, WLS, Technology, Sales and other internal partners

• Effectively implement changes in partnership with key stakeholders, ensuring team readiness

• Maintain a strong risk and control environment where processes are tested, and issues are escalated timely and resolved

• Continually evaluate processes to identify efficiencies

• Establish and maintain an effective disaster recovery plan for the team

• Create a collaborative working environment that promotes inclusion, employee engagement and a culture of teamwork and diversity

Required Qualifications, Capabilities and Skills:

• BA/BS degree preferred

• Minimum of 5+ years management experience in loan product operations or a credit environment

• Exceptional leadership skills with a passion to drive the organization forward

• Deep experience managing complex, client impacting functions

• Ability to partner effectively with various internal groups spanning multiple businesses and functions

• Demonstrated ability to lead and implement change in a fast-paced environment, influencing stakeholders where necessary

• Strong understanding of internal credit applications, including iCRD and Party Central