Loan Services Training Specialist

Arrow Financial Corporation Glens Falls , NY 12801

Posted 3 months ago

Since 1851, Glens Falls National Bank has been helping individuals and businesses of the North Country meet their financial goals. We have 30 offices from Clinton to Saratoga counties and offer a broad range of personal and commercial banking, retirement, investment and insurance services.

If you enjoy working as part of a team responsible for the accurate and timely processing of information for customers, then this position might be right for you. We are seeking a person with excellent computer and communications skills who can effectively prioritize tasks and meet critical deadlines.

The position requires exceptional attention to detail in a busy, customer-focused environment. Some of the responsibilities include:

RESPONSIBILITIES:

Provide administrative assistance to Loan Services Department including: updating loan data for entry into computer system, assembling documentation for loans, delivering documents to internal customers, and ordering supplies.

Ensure loan files contain accurate documents with proper signatures, dates, and other relevant data according to Company policy, department procedures, and applicable government laws/regulations.

Check documents for proper vesting, legal descriptions, closing dates, and signatures.

Maintain new and paid loan files. Provide internal and external customers with appropriate documentation. Provide information or reports to meet government requirements as appropriate.

Perform variety of clerical duties requiring knowledge of department procedures. Use office computers for data input and other activities, and order reports as required.

Respond to internal and external customer inquiries regarding loan processing, documentation, and other loan information.

QUALIFICATIONS:

Education/Certifications:

High School Diploma or equivalent required
1 to 2 years office environment experience required

Skills/Knowledge:

Proficient with Microsoft Office Suite including: Word, Excel, Outlook and PowerPoint

Strong communications skills, written and verbal; comfortable communicating with customers, co-workers, and management

Ability to manage multiple tasks, meet deadlines, and work cooperatively in team environment; attention to detail a must



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Loan Services Training Specialist

Arrow Financial Corporation