Loan Servicer

Central Bancompany Osage Beach , MO 65065

Posted 2 months ago

Performs a wide variety of clerical and administrative support for all aspects of the Loan Servicing function.

Coordinates reports, loan documentation, and scanning.

Provides backup support to others in the loan service and loan processing area when necessary.

Exercises independent judgment under moderate supervision.

Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

Upload new loans for Installment, Commercial & Overdraft Banking.

Prepare and process Extensions, Modifications and Deferral Agreements and any other documentation as necessary to process changes to all loan types.

Prepare and process pad files.

Prepare, verify, and input various reports.

Prepare transactions, reports, correspondence, memos, and perform other clerical/administrative duties in an accurate manner.

Respond to internal and external inquiries regarding loan documents and other banking-related questions.

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone.

Maintain a friendly, positive, and professional attitude.

Resolve difficult situations with tact and diplomacy.

Operate a variety of office administration equipment.

Maintain neat and orderly work area and ensure that all confidential records are secured and/or disposed of properly.

Complete all required training.

Assist others in the department/team as needed and/or directed.

May be assigned other duties and responsibilities.

May be assigned work or training at other assigned locations.

Performs a wide variety of clerical and administrative support for all aspects of the Loan Servicing function.

Coordinates reports, loan documentation, and scanning.

Provides backup support to others in the loan service and loan processing area when necessary.

Exercises independent judgment under moderate supervision.

Conducts relationships and activities consistent with established Bank policies, procedures and systems, the corporate code of conduct, Bank Secrecy Act and all applicable State and Federal laws and regulations.

Upload new loans for Installment, Commercial & Overdraft Banking.

Prepare and process Extensions, Modifications and Deferral Agreements and any other documentation as necessary to process changes to all loan types.

Prepare and process pad files.

Prepare, verify, and input various reports.

Prepare transactions, reports, correspondence, memos, and perform other clerical/administrative duties in an accurate manner.

Respond to internal and external inquiries regarding loan documents and other banking-related questions.

Consistently demonstrate proficiency in providing exemplary customer service in person and by telephone.

Maintain a friendly, positive, and professional attitude.

Resolve difficult situations with tact and diplomacy.

Operate a variety of office administration equipment.

Maintain neat and orderly work area and ensure that all confidential records are secured and/or disposed of properly.

Complete all required training.

Assist others in the department/team as needed and/or directed.

May be assigned other duties and responsibilities.

May be assigned work or training at other assigned locations.


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Loan Servicer

Central Bancompany