Loan Processor

Suncoast Schools Federal Credit Union Tampa , FL 33602

Posted 1 week ago

Duties and Responsibilities

  • Processes, closes, and disburses a variety of titled collateral loans, including purchases from lease companies and individuals, refinancing from other lending institutions, and purchases from dealerships both within and outside of the state of Florida.

  • Establishes and maintains friendly, professional rapport with consumer loan applicants, dealers, buyers, and sellers. Answers questions and returns phone calls and electronic communications in a timely manner and according to established performance standards and benchmarks.

  • Prepares loan and department of motor vehicle documents, obtaining required signatures. Disburses loan proceeds, cross sells ancillary products, and perfects liens on collateralized loans.

  • Verifies accuracy of loan documentation, disbursement of payment to dealers either though ACH or mail, verification of lien perfection, release of liens on trade-in titles, and completion of Uniform Commercial Code Financing Statement forms upon receipt of documentary drafts from dealers.

  • Prepares, monitors, and completes title work for all collateralized vehicle loans on refinances, individual purchases, lease buy-outs, and out-of-state dealerships.

  • Completes Member Solutions loan maintenance, including auto forbearance, loan re-ages, restricted bankruptcies add-ons, and deficiency balances.

  • Monitors, indexes and assigns documents received via Rightfax and Onbase queues.

  • Completes loan transfers and inputting of loan requests for members on behalf of other departments.

  • Contacts members to make repayment arrangements and/or input a loan request when a deficit loan balance occurs.

  • Provides support to Service Centers and Member Care Center regarding loan document preparation, loan processing and disbursements, booking errors, title work, and error correction requests related to Quality Control auditing.

  • Issues and cancels GAP and Mechanical Repair Coverage policies when funding the loan.

  • Balances Loan Department accounting center on a daily basis

  • Completes member loan maintenance requests, including extension, rate buy down, rate roll down, due date change, add/remove ancillary products, and payment recalculation.

  • Attends job-specific training classes as requested by manager. Completes annual BSA/AML Compliance Training and understands employee's role in maintaining an effective BSA/AML compliance program, and completes FACT Act Red Flag training.

Minimum Education, Experience and Skill Requirements

  • High school diploma or equivalent.

  • 2 or more years previous work experience as a loan processor with a financial institution.

  • Able to prioritize tasks, deal effectively with competing and changing priorities, and meet deadlines. Accurate, detail-oriented, and organized. Able to resolve routine problems and situations.

  • Good math skills in order to calculate title fees, sales tax, documentary stamps, and loan to value ratios.

  • Good knowledge and understanding of Credit Union products, services, policies, and procedures, especially as they apply to consumer loan processing.

  • Good knowledge and understanding of regulatory compliance necessary to successfully perform job responsibilities, including Military Lending Act, Truth In Lending Act, and FACT Act.

  • Good knowledge and understanding of all Credit Union computer systems and software programs required to perform job duties.

  • Good verbal and written communication skills and interpersonal skills in order to interact professionally and effectively with staff and members.

  • Work is closely supervised.

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Loan Processor

Suncoast Schools Federal Credit Union