Loan Processing Representative

Welcome to PeoplesBank! We are the largest mutually chartered bank in Western Mass and Northern Connecticut and a leader in green values, sustainable energy financing, and charitable giving. We operate in the best interest of our customers and strive to be an inclusive and engaging work environment. We offer excellent compensation, workplace flexibility, and a competitive benefits package to our associates. Our award-winning culture has earned us recognition as Best Place to Work and Best Local Bank. Come join our team of dedicated and innovative individuals and contribute to our dynamic, successful organization.

Summary: Responsible for onboarding and closing new loan applications, while complying with regulatory and bank standards, received through the Bank's various origination channels. The type of loans will primarily be home equity lines and loans, as well as consumer loans.

Essential Duties and Responsibilities include the following. Other duties may be assigned

• Responsible for onboarding new loan files. Retrieves data files from front end origination system, enters loan data and completes set up in loan origination software.

• Reviews new loan files for completeness, accuracy, and qualification

• Responsible for effectively communicating with loan origination, underwriting staff and external stakeholders (vendors, attorneys, borrowers, etc.) as needed.

• Responsible for preparation and delivery of all necessary disclosures to loan applicants

• Orders all applicable documentation for files (including but not limited to appraisals, verifications, tax transcripts, etc.)

• Prepares files for delivery to underwriting in accordance with set service standards.

• Responsible for adhering to established procedures and making recommendations for updates on an ongoing basis.

• Verifies all conditions are met and loans meet all regulatory guidelines prior to closing.

• Responsible for scheduling closings on all consumer loans in a timely manner

• Responsible for accurately preparing closing packages for consumer loans.

• Responsible for reviewing closing packages post-closing for accuracy and completeness.

• Responsible for accurate loan set up in Bank's core system post-closing.

• Completes opening loan tickets and FASB trailers in a timely manner

• Prepares permanent files for every consumer loan originated

• Reviews HMDA for accuracy and makes changes as needed.

• Completes all yearly compliance training and testing and complies with bank, federal, and state regulations

• Completes all yearly compliance training and testing and complies with bank, federal, and state regulations. Complies with Bank Policies and Procedures. Adheres to departmental and bank-wide service standards.

Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.

Education and/or Experience: Associate's degree (A. A.) or equivalent from two-year college or technical school; or six months to one year related experience and/or training; or equivalent combination of education and experience

Skills needed:

• Excellent organizational skills and attention to detail.

• Strong analytical and problem-solving skills.

• Excellent verbal and written communication skills

• Discretion and a dedication to protecting the financial privacy of clients, business partners, and employer

Certifications, Licenses and/or registrations: This position requires National Mortgage Licensing System (NMLS) registration; and ability to obtain said license after a period to be determined by decisionmaker. Must be able to successfully complete the registration process, which includes, but is not limited to, undergoing a criminal background and credit check and must remain in compliance with the NMLS license regulations and rules.

Computer Skills: Microsoft Office - Word and Excel

Work Environment and Physical Demands: The working conditions and physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the associate is regularly required to sit, use hands to sort, write and keyboard, and to listen and speak. The associate is frequently required to reach, walk, stoop, crouch. The associate is occasionally required to stand, lift, bend, drive and travel.