Loan Operations Specialist II

Hiring Range: $42,715 - $53,394

This position will have the ability to work from home but will have an on-site rotation schedule.

Summary of Work

The individual in this role will have knowledge and skills to process payments for the entire BND loan portfolio made up of over 115 loan programs comprised of direct loans, participation loans, administered loans, and student loans. They will have analytical and problem-solving skills to be able to process non-posted transaction reports to ensure all transactions are posted correctly.

This position will verify information on loan boarding sheets, activate loans and disburse proceeds for new direct and participation loans. They will also process loan operating system maintenance to maintain the integrity of the loan operating systems. This position will work closely with lead bank personnel educating them on the unique qualities of our loan program.

This role will research loan balance and interest accrual discrepancies and calculate and input corrections and adjustments. This position may assist with projects regarding software upgrades, paying escrow, updating interest rates, processing stale dated checks and the escheatment process.

The selected candidate must be detail oriented and have a proven history of being able to complete detailed tasks consistently with accuracy. They must be an innovative team player with the ability to identify process inefficiencies and provide viable solutions.

They will be expected to foster the Bank of North Dakota's partnerships with lead banks through positive interactions and will be required to provide additional support as necessary. They must be able to adjust priorities to changing circumstances and maintain quality and accuracy in a fast-paced atmosphere. A significant level of trust and diplomacy is required, in addition to courtesy and tact. Work involves extensive interaction with others, both internally and externally.

Minimum Qualifications

This position requires an associate degree in finance, business, or a closely related field of study and 12 months' work experience in banking involving bookkeeping, bank cashiering, or office support duties. The hiring authority may substitute accredited accounting or banking course work for the required work experience if it provided the knowledge and skills required to perform the core competencies of the position to be filled.

Preferred Qualifications

• Work experience in lending, specifically with processing loan transactions.

• Knowledge of banking software systems.

• Excellent interpersonal and communication skills.

• Demonstrated ability to work in a team environment with diverse colleagues and customers.

• Proven capability to handle multiple high priority tasks.

About Team ND

"Far and away the best prize life offers is the chance to work hard at work worth doing." - Theodore Roosevelt

More than 7,500 talented, hard-working people across sixty-three agencies have come together as Team North Dakota. At Team ND, we are driven to succeed through gratitude, humility, curiosity and courage.

Our purpose is to empower people, improve lives, and inspire success. Join us in being legendary.

Total Rewards: The State of North Dakota is committed to providing team members with a strong and competitive rewards package that support you, your health and your family.

Considering a new position on Team ND? How does your current position stack up? Use our Total Rewards Calculator to estimate.

Application Procedures

Please attach a resume to your electronic application. All application material must be received by 11:59 pm on the closing date.

Application form and resume should demonstrate the knowledge, skills, and abilities that are needed to meet the minimum qualifications for this position. Application materials will be scored based on a 100-point job related personnel system. Applications should include information which directly addresses how the applicant meets the minimum qualifications and summary of work. It is very important to be thorough and detailed on all your application materials.

Applicants who experience technical difficulties during the application process should contact recruiter@nd.gov or 701.328.3290. If accommodations or assistance is needed in the application or interview process, please contact Melanie Moen at mmoen@nd.gov 701.328.5616 or 800.472.2166 ext. 3285616 or TTY 800.366.6888.

Notice to prospective employees that the Bank of North Dakota complies with the U.S. Dept. of Labor Family and Medical Leave Act (FMLA); and all information contained within, at www.dol.gov/whd/fmla.

A credit, state and federal background check will be conducted on the final candidate.

Equal Employment Opportunity

The State of North Dakota and this hiring agency do not discriminate on the basis of race, color, national origin, sex (including sexual orientation and gender identity), genetics, religion, age or disability in employment or the provisions of services and complies with the provisions of the North Dakota Human Rights Act.

As an employer, the State of North Dakota prohibits smoking in all places of state employment in accordance with N.D.C.C. § 23-12-10.