Loan Operations Analyst

Cadence Bank Houston , TX 77020

Posted 7 months ago


This position will provide subject matter expertise to analyze policies, procedures, processes, internal controls, identify system deficiencies, opportunities to maximize system capabilities, and train staff. In addition, this position requires a comprehensive understanding of loan agreements, supporting closing documents, and must have the ability to research and resolve complex commercial loan issues that impacts both clients and internal controls. The person must have excellent written and verbal communication skills with the ability to communicate across all levels within the bank, third party vendors, and on occasion external clients. Results of work will be documented in the form changes to policies, procedures, and uses of systems. Performances issues identified by this position will be tracked and escalated so that coaching, including performance management can occur with Lending Support Specialists in Large Commercial Lending Support.

Essential Job Skills and Knowledge

  • Excellent understanding of internal controls, policies, procedures, and the ability to identify weaknesses, opportunities for improvement, and take action to change processes, controls, procedures, and train effected members

  • Ability to interpret complex loan agreements and supporting closing documentation and translate into system requirements to appropriately monitor and service credit arrangements

  • Advanced knowledge of loan systems and loan functions as identified in Job Duties Addendum

  • Excellent communication skills, both written and verbal

  • Critical thinking skills

  • Ability to challenge the status quo

  • Open to change

  • Ability to influence others

  • Ability to deliver high quality professional service to internal and external customers

  • Operates with a sense of urgency

  • Contributes to the team's success

  • Results oriented and detail driven

Minimum Qualifications

  • 10 years or greater Loan Operations experience

  • Ability to multitask in a high pressure environment

  • Extensive work experience interpreting loan agreements and other closing documents

  • Experience designing and implementing internal control structures and writing procedures

  • FIS Bankway and ACBS experience preferred

  • Bachelor's degree or equivalent experience

Job Duties Addendum: Document Review and Exceptions Support Specialist IV

  • Research highly critical and complex customer impact issues that escalated by Relationship Managers/Lending Assistants

  • Research and respond to monthly Finance Findings Log

  • Review and release wires as needed

  • Manage exceptions identified on the weekly SLS QM report

  • Q/C outsourced team processes

  • Identify and ensure implementation of enhancements required for the Footprints process

  • Process and research highly regulated activities in post-closing

  • Serve as backup to Supervisors when needed

The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. Cadence Management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary. Cadence Bank is an affirmative action/equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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Loan Operations Analyst

Cadence Bank