OfficeTeam has an excellent career opportunity for an articulate, highly-skilled Customer Service Representative in the growing banking industry. Do you love building solid customer relationships? Then this position may be for you. This position is based in a dynamic, rapidly-changing company in Santa Maria, California. How you will make an impact: - Receiving and placing telephone calls
Performs full service banking transactions in compliance with legal requirements and bank policies and procedures
Provides accurate, friendly customer service in a timely fashion
Performs functions including handling cash and other daily transactions.
Achieves sales and referral goals by actively cross-selling and referring customers to proper bank staff for additional bank products, services and sales campaigns
Maintains currency and coin under prescribed limits
Adheres to bank security policies and maintains confidentiality of bank records and client information
The ideal candidate will have:
Experience processing complex transactions and performing extensive research to resolve complex customer inquiries
Excellent verbal, written, and social communication skills
Ability to interact effectively with internal and external partners and clients/customers
Advanced Microsoft Office skills
Ability to navigate multiple computer systems, applications, and utilize search tools to find information
Active problem-solver who listens for customer cues and actively resolves problems with grace and integrity If you are a service 'champion' who looks to improve and deliver personalized service based on individual customer needs, we want to hear from you. Contact us today by emailing your resume to !
Employment Type: Temporary