Loan Closer, Home Equity

Overview

Who Are We?

Spring EQ was founded to help homeowners unlock the value of their home by providing visibility to its worth and provide quick access to that equity. By surrounding ourselves with some of the brightest, hard-working minds in the industry, we constantly improve the loan experience for our customers.

At Spring EQ, we;

• Strive to make every customer interaction a great one

• Recognize behind every loan is a person or family trusting us to handle a significant financial transaction

• Work hard and have fun to get the job done

• Recognize each team member's unique value

• Encourage ways for our team members to learn, develop, diversify and grow with Spring EQ

• Promote our team members so they can share their knowledge with others

• Innovate, innovate, innovate

• Create and embrace the latest technology

• Simplify constantly, challenging every process we use to better accomplish our goals

• Build upon a strong company culture and foster an environment of togetherness, support, and accountability

Spring EQ is hiring a Loan Closer to join our rapidly growing Operations team. The ideal candidate will have at least two years of experience closing home equity or mortgage loans, a solid understanding of TRID requirements as they relate to closing, and proficient knowledge of loan origination technology. This is an extensive and dynamic operational position on our Third Party originations team.

Responsibilities

• Perform in an automated closing process that produces high quality, efficient loan closings for a best-in-class borrower experience

• Prepare closing packages with consistent supporting documentation for loan files

• Verify that all documents are accurate

• Effectively manage closing pipeline to meet closing date selected by borrower

• Work in partnership with settlement agents to ensure that accurate and compliant Closing Disclosure is provided to borrowers

• Clear any outstanding closing conditions

• Work in partnership with treasury to order funds for disbursement in a timely manner

• Support Operations and Sales teams as the Closing subject matter expert, answering questions as appropriate

• Manage escalations related to closing issues, resolving open issues in a timely manner

• Perform other ad-hoc duties as assigned

Qualifications

• 3+ years of home loan closing experience required

• Experience in TRID compliance as they relate to closing

• Strong analytical and problem solving skills

• Excellent customer service skills, continually guaranteeing a best in class customer experience

• Excellent communication, interpersonal and organizational skills

• Ability to thrive in a fast-past, team oriented environment

• Time is money

• At Spring EQ we recognize the importance of working with a sense of urgency. Ideal candidates will possess the ability to thrive in a fast-paced, team-oriented environment

• Spring EQ values personal excellence, integrity and accountability - we need candidates who demonstrate these qualities in their everyday lives

Benefits

• 401k Company Match

• Commuter Benefits

• Company Holidays

• Dental Insurance

• Dependent Care Plan

• Disability Insurance

• Employee Assistance Program

• Life Insurance

• Medical Insurance

• Paid Time Off Plan

• Vision Insurance

• Credit Union Membership

Spring EQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all team members.

Responsibilities

• Perform in an automated closing process that produces high quality, efficient loan closings for a best-in-class borrower experience

• Prepare closing packages with consistent supporting documentation for loan files

• Verify that all documents are accurate

• Effectively manage closing pipeline to meet closing date selected by borrower

• Work in partnership with settlement agents to ensure that accurate and compliant Closing Disclosure is provided to borrowers

• Clear any outstanding closing conditions

• Work in partnership with treasury to order funds for disbursement in a timely manner

• Support Operations and Sales teams as the Closing subject matter expert, answering questions as appropriate

• Manage escalations related to closing issues, resolving open issues in a timely manner

• Perform other ad-hoc duties as assigned