Loan Advocate

Opploans Chicago , IL 60602

Posted 2 months ago

We are OppLoans

Growth with a Purpose

OppLoans is a leading financial technology platform that provides accessible products and a top-rated experience to middle income, credit-challenged consumers. Through our unwavering commitment to customer service, we help consumers, who are turned away by traditional providers, build a better financial path.

OppLoans is a team of caring and inventive "Opptimists" with diverse perspectives and backgrounds. OppLoans employees approach every new challenge with an unparalleled ability to see what could be rather than settle for what is. We want people to be excited to come to work every morning and know they are a part of something great. That's why we prize collaboration, collegiality, and letting the best ideas win the day.

What you get to do:

The Loan Advocate navigates and persuades interested applicants through the loan approval process. The Inside Sales/Loan Advocate must demonstrate sales knowledge, the ability to multitask on the phone and computer, and can sell applicants new or refinanced loans.

  • Drive business through excellent customer service at every step of the lending process.

  • You will report to a team supervisor and VP, Sales in this role.

  • Use sales methods to promote our unique services.

  • Build relationships through the phone, email, and text.

  • Call on pending loan applications to help convert into customers.

  • Review and evaluate client's financial documents and research financial history.

  • Collaborate with Underwriters to process loan applications in an expedited fashion.

  • Identify process bottlenecks, inefficiencies and suggest improvements.

What you will bring to the team:

  • Bachelor's Degree or equivalent experience.

  • Available to work 4 weekdays (Monday-Friday) and 1 weekend day (Saturday or Sunday) each week.

  • 1 to 3 years' experience in a sales-oriented contact center.

  • Comfortable on the phone, able to demonstrate an understanding of what it's like to work in an environment handling many customer contacts daily.

  • Team player, willing to help in all situations.

Desirable Skills:

  • Consumer financial sales.

  • Underwriting/processing.

  • Bilingual (English/Spanish).

Why OppLoans?

Employees Love Working Here

With a dynamic startup culture and great benefits, we've attracted top talent and boast one of the most engaged offices in the country.OppLoans is ranked an Inc. 500 company for four straight years and named the fourth fastest-growing Chicagoland company by Crain's Chicago Business. We've been named one of the best companies to work for in the nation by Glassdoor two years in a row. Check out our Glassdoor reviews to see why our employees love us!

Customers love our product

OppLoans is committed to delivering an outstanding experience to our customers. Don't believe us? See what our customers are saying on Google and the BBB! We were also named a number one personal lender by Lending Tree, and a "Leader in Quality and Innovation" by the Center for Financial Services Innovation.


We offer a great compensation package and benefits package to support you inside and outside of work as you define your career with us. Some of these benefits include a 401(k) matching program, paid vacation policy, free PPO medical option with BCBS for Employee Only Plans, dental, vision, and accident coverage, tuition reimbursement, free gym membership, discounted Divvy memberships & ClassPass fitness classes, CTA and Metra benefit programs, casual dress policy, subsidized daily lunches, a stocked kitchen with healthy snacks and drinks, an employee and peer recognition program, and intramural sports leagues.

Our office is conveniently located in downtown Chicago with panoramic views of Millennium Park and Lake Michigan with rooftop access.

OppLoans is an equal opportunity employer. OppLoans does not discriminate against any applicant for employment due to age, color, sex, disability, national origin, race, religion, veteran status, or any other protected class.

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Loan Advocate