Live Nation Entertainment INC Anaheim , CA 92808
Posted 3 weeks ago
Job Summary:
WHO ARE WE?
Live Nation Entertainment is the world's leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 30,000 shows and 95+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 900 brands with the 86 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com.
The Role:
Responsibilities:
I. Financial Performance of Department(s)
Aggressively ensure that revenue is generated in accordance to individual sales quota established by DOS and track financials per market segment, per month and per quarter.
Assist DOS in creating annual sales plans for each market segment; Convention, Association, Incentive, Tour &Travel, Social, Local, Corporate; SMERF, DMC, etc.
II. Essential Duties
Meet and exceed individual sales goals
Consistently fulfill sales call quotas and required tracking protocol
Complete understanding of competitive set as well as key points to sell against such venues
Handle initial phone call and electronic inquiries in a timely manner (within 24 hours)
Develop a complete, comprehensive targeted list of companies/organizations within assigned categories
Build, maintain and target client database (from internal and external sources): convention business, tour operators, meeting planners, party planners, corporate, social, concierges, non-profit, fundraisers, DMC's, etc.
Develop and maintain positive relationships with Convention & Visitors Bureau, professional organizations, local chambers of commerce, local hotels and vendors
Ensuring optimal perception of House of Blues, Anaheim within the community as well as within professional organizations
Maintain Live Nation Standards for policies and procedures as outlined in the Code of Conduct and Employee Handbook
With DOS, ensure and monitor that all required reports (SEO's, monthly calendar, contacts made, forecasting, trackers, financial rectification, ROME flashes, initiatives, etc) are fulfilled and distributed in a timely manner for proper planning
Maintain accurate event financial records and adhere to required departmental and organizational processes/protocol
Generation of proposals
Generation of Special Events Orders
Contract negotiations
Generation of contracts
Post event correspondence
Supply requisitions
Client relations
Maintain and communicate current event information on talent calendar
Ensure accurate file maintenance (Caterease and Rome)
Complete working knowledge and expertise in use of Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.
Management of software programs affiliated with the department; Caterease, Cendyn, Exact Target, Rome, Hoovers, etc.
Understanding of all operational department responsibilities, capabilities and limitations, to smoothly ensure maximum guest satisfaction, event execution and operational communication
Ensure staffing levels are fulfilled by the Logistics Manager
III. Sales
Solicit new and existing clients to meet / exceed budgetary sales expectations
Create internal/external promotional programs and track results
Fulfill expectations outlined within the strategic monthly sales plan, monthly initiatives, SMART plan, annual goals, competitive analysis and other reports requested / required
Develop sales strategy for defined market segments, industries & conventions
Build and maintain client database(s) in Caterease & Exact Target
Actively solicit business through local civic and business organizations (Convention Bureau, Chamber of Commerce, MPI, HSMAI, ISES, PCMA etc.)
Assist in development of sales collateral material
Assist in updating of venue sales website, on-line venue listings and assigned social media applications
Attends tradeshows, networking events, sales blitzes and other off-site sales efforts at the direction of the Director of Sales
Geographically determine and participate in marketing the venue to trade shows, both locally and nationally at the Director of Sales direction
In addition to the performance of essential job functions the Sales Manager will be evaluated on the following qualities:
Professional Appearance
Punctuality and Attendance
Attitude and Teamwork
Job Skills / Productivity
Communication (Written and Verbal)
Adherence to Company Policies
Working Relationships
Competencies and Skills Required:
Competency Title
Skills
Strategic Decision Making
Advanced MS Office Skills
Building Trust
Advanced Managerial Finance
Interpersonal Skills
Formal Presentation Skills
Planning and Organization
Food Knowledge
Communication
Liquor and Wine Knowledge
Customer Focus
Employment Law Knowledge
Action Orientation
Social Media Tools
Sales Ability/Persuasiveness
Work Standards
Action Orientation
Minimum Requirements:
CA Food Handlers Card & Responsible Alcohol Awareness Training Certification or Equivalent
Working knowledge of local and regional markets, special event operations, computers (Windows environment, spreadsheet, databases, word processing) and guest relations.
Must have comprehensive knowledge of food and beverage preparations, service standards, guest relations and etiquette.
Skilled in interpersonal communications, organizational concepts and financial knowledge.
Ability to delegate, follow up, relate to staff and guests / clients in a positive effective manner.
High school diploma required.
Three to five years sales experience in the hospitality industry.
Tolerance of all cultures, music and art forms
Preferred:
Physical Work Demands:
Ability to work in a very fast paced environment with considerable noise and interruptions. Must be able to change activity frequently.
Physical activities include walking, talking, seeing, hearing, pushing, balancing, stooping, crouching, kneeling, handling. Must be able to grasp and hold very small objects.
Ability to walk and stand for long period of time.
Ability to lift and carry objects up to 35 pounds.
Flexible Schedule (days/nights, weekends).
If the above description sounds like you and fits your background, apply online at www.livenationentertainment.com/careers to join the Live Nation Entertainment team today!
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
EQUAL EMPLOYMENT OPPORTUNITY
Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
HIRING PRACTICES
The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms.
The expected compensation for this position in California is:
$66,560.00 USD - $72,000.00 USD
Please note that the compensation information provided is a good faith estimate for this position only and is provided pursuant to the California Salary Transparency in Job Advertisements Law. It is estimated based on what a successful California applicant might be paid. It assumes that the successful candidate will be in California or perform the position from California. Similar positions located outside of California will not necessarily receive the same compensation. Live Nation takes into consideration a candidate's education, training, and experience, as well as the position's work location, expected quality and quantity of work, required travel (if any), external market and internal value, including seniority and merit systems, and internal pay alignment when determining the salary level for potential new employees. In compliance with the California Law, a potential new employee's salary history will not be used in compensation decisions.
Live Nation Entertainment INC