LMS Administrator

Inktel Holdings Miramar , FL 33023

Posted 4 months ago

Inktel selects only the best and the brightest to be a part of our cutting-edge organization. We surround ourselves with a team of forward-thinking professionals who aren't afraid to push the limits. If you're inspired to join an industry trendsetter that will challenge and reward you, keep reading.

We're looking to work with you. Our dynamic Quality and Training Team is currently in search of an LMS Administrator. This position will report directly to our Director of Training Excellence.

Responsibilities

  • Maintains Learning Management System (LMS) including troubleshooting and fixing user issues

  • Develops and documents processes or policies as needed to establish consistent use of the system

  • Provides learning management system support to leadership

  • Trains Managers/Supervisors on basic use of the system's self-serve functionalities such as reporting, development and delegation of competency assessments and the creation of electronic technical checklists

  • Develops reports and queries that are concise, intuitive, and actionable for organizational users.

  • Manages the input of non-employee records to maintain the business automation rules of lessons assigned

  • Communicates with LMS vendor to ensure system accessibility and technical standards

  • Tests all changes to the LMS, posts and test e-Learning modules, ensures accurate audience assignment and assessment scoring

  • Identifies, troubleshoots, and resolves problems with course design, LMS configuration and infrastructure

  • Oversees vendor management for online learning content (manage the relationship, deliverables, report out to management and human resources)

  • Oversees the installation of all system updates, upgrades, integrated tools, and other software integrated within the learning management system Compiles and communicates performance metrics for online and classroom training courses in order to measure training effectiveness.

  • Makes recommendations on future improvements to content management, workflow processes, and user experience

Requirements:

  • Has satisfying technical and interpersonal skills

  • Has advanced organizational and time management skills

Salary & Benefits:

The compensation package for this position includes a competitive base salary commensurate with experience, as well as a comprehensive benefits package of medical, dental, short/long term disability, life insurance, personal time off, and a 401K plan.

Inktel is proud to be an Equal Opportunity Employer and Drug Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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LMS Administrator

Inktel Holdings