The LMS Administrator is responsible for all technical aspects of Cornerstone system.
As a LMS Administrator, your specific responsibilities include:
Handles escalated issues and support configuration, setup, ongoing operation, maintenance, usage, and analysis of the LMS.
Owns and oversees the loading of content, completion of intake tickets, creation of custom emails, updating of Learning Maps, creation of sessions.
Assesses quality of training program implementation; recommends enhancements to the same.
Consults, develops and oversees timely reports and queries that are concise, intuitive, and actionable for organizational users.
Reporting, such as monthly course completion, training evaluation metrics, and mandatory training compliance.
Responsible for maintaining and administrating Instructor Led Training (ILT) for various global regions.
Ensure governance and updates to support the business needs and remain compliant.
Owns Learning Management System (LMS); owns to resolution troubleshooting and fixing user issues.
Oversees testing of all enhancements and fixes to the LMS, posts and test e-Learning modules, ensures accurate audience assignment and assessment scoring, conducts QA of data entry in creation of learning objects.
Works with vendor to discussing prospective Cornerstone release notes to support and consults with the Global LMS Administrator as feature release and testing is rolled out with each release and project phase.
2+ years' experience in administering Cornerstone LMS system including 4+ years of experience in IT
Excellent and effective business communication skills both verbally and in writing; ability to collaborate effectively at all business levels including the ability to successfully manage relationships with team, vendors, leadership and stakeholders
Previous LMS Administration, Customer Support, Learning and Development role.
Database management, Microsoft Excel, LMS, LCMS.
Owns and manages the identification of operational issues, recommending and implementing solutions to resolve problems.
Experience managing and recommending enhancements to streamline work processes
Successful experience with and drive to meet aggressive deadlines
Advanced level project management skills
Advanced level problem solving skills
McKesson is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.Qualified applicants will not be disqualified from consideration for employment based upon criminal history.McKesson is committed to being an Equal Employment Opportunity Employer and offers opportunities to all job seekers including job seekers with disabilities. If you need a reasonable accommodation to assist with your job search or application for employment, please contact us by sending an email to Disability_Accommodation@McKesson.com. Resumes or CVs submitted to this email box will not be accepted.Current employees must apply through internal career site.Join us at McKesson!