This position is responsible for setting up, installing, testing & troubleshooting AV equipment such as microphones, sound speakers, video screens, LCD projectors, video monitors, video conference, telepresence devices, recording equipment, sound and mixing boards, and lighting equipment for events and functions such as concerts, sports events, meetings and conventions, presentations, and conferences
ESSENTIAL DUTIES AND RESPONSIBILITIES
Operation of all audio-visual equipment during events with the aim to provide high quality technical standards
Ensure that the audio-visual equipment is tested and in correct working order before use or an event; Investigate faults an recommend further actions to rectify
Maintains audio visual equipment including routine inspections, preventative maintenance, and inventory control
Maintain a strong working knowledge of video and audio equipment, wireless technology, computers, LCD projectors, and video conferencing equipment
Coordinate integration with specialty audio visual equipment as needed
Responsible for cord management & safe set up
Provide regular feedback to AV Manager or Workplace team on communication issues and service improvements
Liaison with client management regarding the exact audio-visual requirements for events. This will include assistance with PowerPoint presentations, audio and video conferences
Performs other duties as assigned.
No formal supervisory responsibilities in this position.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and EXPERIENCE
High School diploma or GED equivalent required. Minimum of 3 - 5 years of audio visual experience.
Ability to comprehend and interpret instructions, short correspondence, and memos and ask clarifying questions to ensure understanding. Ability to write routine reports and correspondence.
Ability to respond to common inquiries or complaints from clients, co-workers, and/or supervisor. Ability to effectively present information to an internal department and/or large groups of employees.
Comfortable meeting and engaging with new people.
Warm and engaging demeanor. Ability to assess circumstances, empathize and offer help.
Requires basic knowledge of financial terms and principles. Ability to calculate simple figures such as percentages.
Ability to understand and carry out general instructions in standard situations. Ability to solve problems in standard situations. Requires basic analytical skills.
OTHER SKILLS and ABILITIES
Basic knowledge of computer software and hardware (i.e. Microsoft Office Suite Products). Familiar with a variety of file types such as TIFF, JPEG, PDF, MS Word and Excel. Ability to work handheld mobile technologies and applications
Ability to work in multiple software platforms and learn and retain technical software applications quickly.
Good organizational skills. Must work well under pressure with multiple deadlines, and demonstrate a proactive approach to routine and non-routine occurrences.
Ability to work flexible work schedules based on business need.
May need to be physically able to lift and move 30-40 boxes and operate a two-wheel dolly. Physical ability to assist with document services operations. Able to lift 50 lbs.
Strong problem-solving skills. Highly adaptable and flexible.
Ability to work independently with little supervision.
SCOPE OF RESPONSIBILITY
Decisions made with general understanding of procedures and company policies to achieve set results and deadlines. Errors in judgment may cause short-term impact to co-workers and supervisor.
1.Complete at a satisfactory level all required and assigned HSE training
2.Follow all activity policies and procedures, including all HSE related requirements at all times
3.Participate in all HSE related programs & activities as required, including incident investigations, interviews, auditing and assessment, etc.
4.Report any condition which you feel could result in an accident or injury and / or stop work if required
CB Richard Ellis