Linux Technical Support Representatives

CTG Bentonville , AR 72716

Posted 1 week ago

Our Fortune 20 client hasopenings for Linux Technical SupportRepresentatives for their Server Support Help Desk located in Bentonville,Arkansas. If you have strong customer service skills,hardware and/or operating system knowledge, and a friendly positive attitudeplease apply!

Location: Bentonville,AR

Duration: 6 month Project possible extensions

Shift: 3rdshift

TheLinux Technical Support / Help Desk Project team members are responsible forLINUX and AIX Operating System (OS) conversions, OS encryptions, datamigrations, and back-out and restore functions in the event of a catastrophicfailure.

Requirements for the

Linux Technical Support are:

  • Strong skills with Windows and Linux Operating System in large enterprise environment

  • Good understanding of VmWare in large enterprise environment

  • Good understanding of VCenter interface.

  • Knowledge of Windows 2003/2008 Operating System

  • Knowledge of Vormetric Encryption Linux Operating System

  • Strong skills with Incident and Change management using Service Now

  • Strong skills with Shell Scripting (Korn, Bash, Perl)

  • Strong Leadership skills

PreferredSkills:

  • Generalknowledge across multiple software/hardware platforms

  • Abilityto troubleshoot and take corrective actions based on documented process andprocedures.

  • Understandingof Change Control and Escalation processes

  • ExcellentVerbal and Written Communication Skills

  • Troubleshootingand Analytical Skills

  • Teamingskills

Basicto Intermediate HW Skills to include:

  • IntelBased servers (IMMs/ILOs )
  • Howto check different HW components on Intel Based servers

Basicto Intermediate SW Skills to include:

  • TSM(Tivoli Storage Manager )
  • Suseand Windows patching level

Basicto Intermediate Networking Skills to include:

  • Switches(BNT, SCM, SAS, Cisco)

  • TCP/IP

  • VLAN/bonding(configuration and troubleshooting)

Niceto have but not required would be:

  • AIX/SLES/Storage/TSMCertifications

  • Informix9/10/11 administration

  • Experiencewith Retail Industry Infrastructure

CTGBenefits:

  • Select insurance coverage that bestsuits your lifestyle

  • Take part in our savings programsand educational plans

  • We offer Flexible SpendingAccounts, a 401(k) Retirement Plan, and an Employee Stock Purchase plan

  • Our educational plan comprisesaccess to more than 2,000 web-based technical, professional and businessdevelopment courses

WhyBentonville, AR?

  • Affordable cost of living andfamily friendly

  • Top Rated school systems

  • Diverse population

  • Low crime rate

  • Excellent medical and dental care

  • Near popular vacation spots

  • Outdoor enthusiasts dream

TO APPLY:

Tobe considered please immediately apply to this requisition using the linkprovided. For additional information, please contact Sara Wade at 716-887-7399 CST orsara.wade@ctg.com. Kindlyforward to any other interested partiesthank you!

CTG's Benefits Plan allows you to select insurance coverage thatbest suits your lifestyle, and take part in our savings programs andeducational plans. We offer Flexible Spending Accounts, a 401(k)Retirement Plan, and an Employee Stock Purchase plan. Our educationalplan comprises access to more than 2,000 web-based technical, professional andbusiness development courses.

CTG (NASDAQ: CTG) provides industry-specific IT services and solutions that address the business needs and challenges of clients in high-growth industries in North America and Western Europe. CTG also provides strategic staffing services for major technology companies and large corporations. Backed by more than 50 years of experience and proprietary methodologies, CTG has a proven track record of reliably delivering high-value, industry-specific staffing services and solutions to its clients. CTG has operations in North America, Western Europe, and India.

CTG's greatest asset is its people, and as such, we are committed to providing employees programs and processes to support their performance, hone their skills, and advance in their careers. This commitment is reflected by CTG being named a Best Places to Work in Healthcare company by Modern Healthcare (2013-2016) in North America, and a Best Workplace in the United Kingdom (2013), Belgium (since 2007), and Luxembourg (since 2011).

CTG will consider for employment all qualified applicants including those with criminal histories in a manner consistent with the requirements of all applicable local, state, and federal laws.

CTG is an Equal Opportunity/Affirmative Action Employer and strong advocate of workforce diversity. Minority/Female/Sexual Orientation/Gender Identity/Disability/Veteran.


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Linux Technical Support Representatives

CTG