Line Service Technician - Summer/Fall 2024

Position Title Line Service Technician

• Summer/Fall 2024 Working Title Line Service Technician

• Summer/Fall 2024 Department 210272-Airport Operations Pay Rate 13.50 Position Number S99951 Special Instructions to Applicants: Posting Date 05/30/2024 Closing Date 10/31/2024 Position Purpose

GENERAL

Under the direction and guidance of the Coordinator of Airport Operations, the Line Service Technician is responsible for a safe, compliant and efficient operation for aircraft fueling, ground handling, facilities and superior customer service.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Line Service Technician shall be required to:

Maintain a superior level of customer service to exceed industry standards.

Complete Airport FBO training programs and updates as they become available.

Work weekly schedules including nights, weekends and holidays as scheduled.

Wear the Airport supplied uniform and maintain a crisp and clean looking appearance at all times.

Maintain daily record keeping as assigned.

Perform daily airport inspections and clean debris from airport surfaces (runways, taxiways, ramp, etc.)

Assist in minor repairs and upkeep of airport equipment, systems and grounds.

Adhere to all University and airport safety procedures, policies and checklists.

Operate all aircraft fueling operations per FAA/NFPA requirements.

Fulfill UCM and Transient customer fuel orders in a timely fashion.

Assist in the operations and maintenance of all bulk fuel storage systems and receipt of bulk fuel.

Perform the daily maintenance and cleaning of mobile fueling equipment.

Perform the daily fuel quality testing and record results.

Assist with the daily functions of the customer service counter including pilot supplies sales, fuel sales and hangar rent.

Maintain a high level of professionalism.

Perform other duties as assigned.

Education & Formal Training High school diploma or equivalent Computer Skills Word-Processing, Spreadsheet Experience

JOB QUALIFICATIONS

Knowledge of:

Aircraft operation and procedures preferred.

Aircraft fueling and ground handling techniques preferred.

FBO operations preferred.

Aviation and ground base radio systems preferred.

Skills in:

Operating aircraft ground handling equipment preferred.

Large truck and heavy-duty equipment operation preferred.

Two-way radio communications and techniques preferred.

Ability to:

Work unsupervised and independently.

Safely operate all types of equipment associated with aircraft fueling operations, aircraft ground handling and airport.

Work in a fast paced environment and multi-task.

Attention to detail and superior customer service.

EDUCATION/EXPERIENCE:

High school education or equivalent required.

FBO line service experience preferred

WORKING CONDITIONS AND COMMUNICATIONS

Work weekly schedules including nights, weekends and holidays as scheduled.

All weather conditions. Extreme cold and hot temperatures, rain, snow and high wind conditions expected.

PHYSICAL DEMANDS

Ability to lift heavy objects, expected during daily job function.

Licenses, Certificates, Registrations, & State/Federal Requirements of Position: Driver's license Special Skills, Abilities, and Knowledge:

Attention to detail, Communication skills, including oral, written, and/or nonverbal, Human Relations/Interpersonal skills, Physical abilities: mobility/strength/dexterity/balance/coordination/endurance, Maintain confidentiality, Knowledge of a University environment preferred Physical & Environmental Factors: Excessive standing and/or walking, Exposure to extreme temperatures, Exposure to fumes and/or chemicals, Exposure to loud noises, Lifting (weight) - 70 lbs, Exposure to heights Lifting weight Special Working Conditions: Uniform required, Professional appearance, Work in stressful conditions, Irregular work hours