Shopping is a great way to work up an appetite, and Food@Macy's offers exciting jobs and great opportunities in an area that's changing the way people experience our stores. The secret to our success is our mix of skilled, passionate culinary enthusiasts so whether you want to join the prep team or manage one of our restaurants, there's a great job waiting for you.
The Line Cook's primary responsibility is to prepare hot and cold food for customer's consumption according to company and Health Department standards. Performs other duties as assigned.
Macy's uses a scheduling plan that allows our associates to participate in the creation of their work schedules by managing availability and identifying preferences. Additionally, during key events and peak selling times, Macy's may offer additional shifts to our associates, which they may pick up using the self-scheduling tool. Details on Macy's schedule options are available during the interview process.
Follows Food Division Standards and Best Practices
Produce and present cravable food products, cooked to order by following recipes to the letter or build sheets according to company standards
Demonstrate a current working knowledge of all recipes, and executing within time standards
Put away stock according to standards
Follow food safety standards and maintain work area and equipment in accordance with Health Department standards
Educate, sample, and serve customers food products
Effectively deal with multiple customers and communicate customer requests or concerns to other associates and manager on duty
Demonstrate MAGIC selling skills
Follow station specific duties and responsibilities
Open and close area following appropriate checklist, verifying completion with Manager on Duty prior to leaving the area
Follow production guides, maintain stock levels and standards in product presentation
Maintain personal hygiene and professional dress code to comply with company and Health Department standards
Assist other associates to ensure all kitchen duties are completed and customer service standards are maintained
Maintain a safe work area
Assist with special events
Regular, dependable attendance & punctuality
Education/Experience: No specific educational accomplishment is necessary. One year of previous restaurant/hospitality experience is required. Health department license or certification and/or alcohol certification as required by state or local requirement. A Food Handler's certificate may be required for food service employees who prepare, store or serve food at restaurants, coffee bars or any other food service establishment prior to starting employment in a food operation at Macy's.
Ability to read, write, and interpret instructional documents such as safety rules, reports, and procedure manuals. Excellent written and verbal communication skills. Ability to communicate in Spanish is preferred but not required.
Basic math functions such as addition, subtraction, multiplication, and division. Able to use a calculator. Must be able to make change using American monetary units.
Reasoning Ability: Must be able to work independently with minimal supervision. Must be able to follow instructions.
Physical Demands: This position involves regular walking, standing, hearing and talking. May occasionally involve stooping, kneeling, or crouching. Must be able to move and/or lift at least 30 lbs. Involves close vision, color vision, depth perception, and focus adjustment.
Other skills: Must possess excellent customer service skills. Must be able to work effectively in a fast-paced environment. Must meet any state and or local age requirements for serving alcoholic beverages.
Work Hours: Flexible with scheduling and available to work retail hours, which may include day, evening, weekends, and/or holidays.
This position is exposed to sharp objects such as knives and scissors. This position is also exposed to high levels of heat within an enclosed space. This position is required to use potentially hazardous equipment, such as grills and ovens. Reasonable accommodations have been made to enable individuals with disabilities to perform essential job functions. Work generally occurs in an office environment with moderate temperature and noise level.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of personnel so classified.
This job description is not all inclusive. In addition, Macy's, Inc. reserves the right to amend this job description at any time. Macy's, Inc. is an Equal Opportunity Employer, committed to a diverse and inclusive work environment.
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