Lifespa Salon Assistant

Life Time Fitness Eden Prairie , MN 55344

Posted 3 months ago

Description

The Life Spa Salon Assistant is the liaison between the coordinator, the guest, and the Stylist. The Salon Assistant is here to enhance and elevate the guest experience and assure a seamless experience while in the chair. Salon Assistants will have the opportunity to gain knowledge and education through our vendors including Kerastase, Moroccan Oil, Bumble & Bumble, Wella, and more.

Job Duties

  • Wash, rinse, and shampoo clients

  • Mix and apply color with Stylist supervision and guidance

  • Keep salon and stylist stations neat and tidy maintaining Artistry standards at all times

  • Complete full welcome process and tend to guests

  • Provide refills on water, tea, and wine where applicable

  • Educate guests on products that are being used

  • Learn techniques and preferences from Elite Performers

  • Escort guests to correct stylist stations upon guest Check In

  • Enter formulas and notes about guests

  • Fold towels and laundry

  • Set up salon and stylists for the beginning of their days (i.e. preparing hot towels, preparing station carts, etc.)

  • Distribute schedules and schedule updates as they occur

  • Consistent anticipation of all guests needs assuring a quality guest experience where the guest doesn't need to ask for anything

  • Wash dishes

  • Restock backbar products and alert Spa Manager when backbar products are running low

  • Complete opening and/or closing cleaning checklists

  • Maintains a pleasant and positive attitude while at work

  • Always aware of finishing times so you are ready for the guest handoff, to ensure a seamless checkout and that all needs were met during their service.

  • Salon Assistant will take feedback from guests when provided and pass it on to correct person to follow up (Stylist, Manager, etc.)

  • Performs other duties and projects as assigned

Qualifications

Candidate Qualifications:

  • A licensed technician

  • Must be great with conflict resolution

  • Self-starting, but takes direction well

  • Thrives in a team environment

  • Loves customer service and helping others

  • Executes tasks efficiently from start to finish

Appropriate hours / schedule:

  • The Life Spa Salon Assistant should be scheduled during salon's busiest times

  • It is recommended that Assistant works a 6 hour shift with a half hour break

  • The Assistant should be scheduled on your busiest days of the week.

  • Candidate schedule should be flexible based on needs of the business. Example: Events, coordinator call outs, holidays, etc.

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