Lifemade - Deductions Analyst - Greer, SC

LifeMade Products LLC, a Jadex Inc operating company, is a global provider of disposable tableware and temperature control packaging solutions supporting a variety of sectors including healthcare and food preservation. We are the industry leader in U.S temperature-control packaging and single-use consumer goods manufacturing. Our brands include LifeMade Consumer Products, Lifoam, Diamond, FreezPak, Envirocooler and ProPak. LifeMade Products LLC has 8 manufacturing locations in the domestic United States . Our mission is to create superior products that push industries forward, LifeMade strives to make life - better.

Deductions Analyst

• Greer, SC

Position Summary:

The Deduction Analyst will be directly responsible for specific duties supporting the Divisional Accounts Receivable Deduction functions within the Accounting Department. Responsible for reviewing and analyzing customer payment deductions and collecting on customer claims that are deemed to be invalid in an accurate and timely manner. This job description details skills required to support the function, but the responsibilities will be structured or changed based on business needs and will be structured as one full time position.

Essential Functions:

• Conducts research to validate and resolve deductions to invoice payments utilizing multiple tools and data points, including but not limited to Invoice, Customer PO, shipping documents, customer portal information, remittance documentation and communication with internal team members and customer contacts.

• Document all research, support details and final outcome in Deduction Management System.

• Understand and review customer specific compliance requirements to ensure the minimization of deductions taken by customer. Communicate and escalate issues when appropriate, to Sales team for customer follow up discussions.

• Obtain and organize documentation for invalid deductions to be presented to the customer for the purpose of dispute resolution.

• Responsible for resolving deductions in a timely manner and keeping outstanding, unresolved deductions under a determined days outstanding goal.

• Ensure appropriate approvals and documentation is received in order to resolve outstanding deductions. Approvals will need to fall within an established limit of authority matrix.

• Identify patterns or changes in deduction activity and communicate these patterns/changes with the appropriate internal contact (Sales or Customer Service) or external contact (the customer or the broker) so corrective action may be established.

• Reconcile and verify work by verifying data entry output to system reports and balances.

• Maintain files and documentation thoroughly and accurately, in accordance with the company record retention policy and accepted accounting practices.

• Other duties as assigned to support the needs of the organization.

Position Qualifications:

• Minimum of 3 years of Accounts Receivable and/or Deduction experience.

• Solid understanding of accounting fundamentals, general ledger systems and procedures, and best practices regarding the Accounts Receivable/ Deduction functions.

• ERP/ system experience preferred.

• Strong verbal and written communication skills.

• Possess a sense of urgency and self-motivation, ability to work independently.

• Must be detail oriented, honest, reliable, professional, and a team player.

• Ability and desire to contribute to a continuous learning and improvement environment.

Other Required Knowledge, Skills & Abilities:

• Language Skills

• Ability to read and write in English. Ability to speak effectively and interact with other team members and leadership.

• Mathematical Skills

• Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, decimals and calculate currency conversions.

• Reasoning Ability

• Ability to solve practical problems and use analytical skills to take ownership of projects and deliver high quality results.

• Organization and Time Management Skills

• Ability to manage multiple tasks and activities at once to accomplish goals and expectations. Uses time and resources effectively and efficiently. Arranges information and files in a useful manner.

• Customer Focus

• Ability to establish and maintain effective relationships with customers, both internal and external and gain trust and credibility. Is dedicated to meeting the expectations and requirements of internal and external customers.

• Technical Skills

• Retains technical information related to job functions accurately and quickly.

Physical Demands and Work Environment:

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Work Environment: The majority of the job functions are performed in an office environment, sitting at a desk. The job functions require use of a computer, mouse, telephone, calculator etc.

Physical Demands: While performing the duties of this job, the employee may be required to stand, walk, sit, use hands and fingers, and talk or hear. Specific vision abilities required by this job include close vision, distance vision, and color vision.

Equipment: Computer and mouse, Telephone, Calculator, Office printer/ copier.

Schedule: Standard Schedule is 8:00 am to 5:00 pm, additional hours as required by workload and deadlines.

Specifics:

• Competitive salary

• Full benefits package

• 401K with match

• Strong vacation and corporate holiday policy

The above statements describe the general nature and level of responsibilities for this position and are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. Company management may assign other relevant, business-related duties.

Jadex Inc and its Businesses do not discriminate in employment based on race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Other details

• Job Family Corp/Office- Finance

• Pay Type Salary

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• Greer, SC, USA