Seaworld Parks San Diego , CA 92140
Posted 2 weeks ago
At SeaWorld, we're passionate about caring for animals. In fact, we've already rescued over 40,000 animals (and counting!). And we can save you from being stuck in just another job. Join us and help bring joy, excitement, and lasting memories to people from around the world. We're seeking enthusiastic, dedicated, and hard-working individuals to become our Ambassadors. Join us and play an important part on our incredible team!
Job Overview:
Enthusiastically represents SeaWorld Parks & Entertainment by displaying a positive attitude, maintaining a high level of energy and commitment to quality throughout all aspects of the job.
Monitor swimming areas, operate aquatic attractions, and help guests in distress.
Job Duties and Responsibilities:
Warn guests of dangerous water activities
Oversee guest safety during animal encounter sessions.
Prevents and responds to guest emergencies.
Enthusiastically represents SeaWorld by displaying a positive attitude, high level of energy and commitment to quality throughout all aspects of the job.
Ensures excellent customer service by responding to customer requirements, expectations and needs.
Administers First Aid and warns swimmers of dangerous water activities.
Participates in scheduled in-service training and regular audits.
Provides excellent service to guests and team members.
Maintains proficiency of park knowledge, lifeguarding skills, water rescue, CPR/AED and First Aid Skills.
Maintains cleanliness of the theme park.
Communicate professionally and effectively with Ambassadors, Vendors, and our Guests
Perform other duties as assigned.
Occasionally assist other locations and areas in the park as needed.
Qualifications:
Must be at least 16 years of age
Must have all American Red Cross certifications
Competencies:
Strong written/verbal communication skill
Able to read, write, and speak English
Ability to speak in public
Personality characteristics that usually excel in the role
Responsibility for Others:
Physical Requirements:
Must be able to lift, push, pull and/or carry up to 50 lbs.
Regular use of hands and fingers; reach with hands and arms; stoop, kneel, crouch or crawl.
Position engages in extensive walking and standing throughout entire work shift and climb/ascend heights, if needed.
Stand for prolonged periods of time.
Perform the following physical activities: kneeling, squatting, bend floor-to waist/waist-to-overhead, reach overhead, simple grasp and fine hand manipulation tasks (use of tools/keyboard/writing)
Position may be exposed to fumes, dust, odors, and cold/heat temperature extremes
Perform cleaning duties, including use of cleaning chemicals
Must be flexible in work locations as placement will depend on business needs and career development opportunities
Availability:
Available to work varying shifts or hours based on park hours, i.e. be able to work opening and closing shifts, nights, weekends, and Holidays.
At least 4 days of unrestricted availability including weekends and holidays during peak season
At least 3 days of unrestricted availability including weekends and holidays during the off season
Training:
Park wide trainings including Implicit Bias and as needed.
On the job training.
Work Conditions:
Work indoors and in outside weather conditions (i.e., direct sunlight, wet and/or humid)
Able to handle multiple tasks in a fast-paced environment.
Able to work in an environment with moderate noise levels.
Must be able to manage time wisely and set priorities effectively.
Able to positively interact with guests and co-workers of all ages, different ethic/cultural backgrounds and/or language, and individuals with special needs.
Compensation :
The perks of the position: Ambassadors will enjoy a fun, fast-paced environment, and great teammates, as well as:
FREE park admission
Discounts on park admission tickets and passes for family and friends
Park discounts on food, merchandise, etc.
Scholarship opportunities
Exclusive employee events and giveaways
EEO Employer:
SEAWORLD PARKS & ENTERTAINMENT IS AN EQUAL OPPORTUNITY EMPLOYER. ALL APPLICANTS WILL BE CONSIDERED WITHOUT REGARD TO AGE, RACE, COLOR, RELIGION, SEX, NATIONAL ORIGIN, SEXUAL ORIENTATION, PREGNANCY, GENDER IDENTITY OR EXPRESSION, DISABILITY OR COVERED VETERAN STATUS.
Seaworld Parks