Life Safety Specialist - THE ROW Casino (Reno)

JOB SUMMARY

The Life Safety Specialist main function is to provide a friendly and safe environment for our guests and team members while protecting company assets.

EXAMPLE OF DUTIES/ESSENTIAL FUNCTIONS: (Includes, but is not limited to the following.)

Greet guests and fellow team members with a friendly and sincere welcome.

Continuously patrol the property to ensure the safety of our guests and team members and to uphold established laws, policies, and procedures.

Exercise good judgment in solving problems and display a realistic understanding of the issues before them.  He or she must be able to facilitate resolution of customer complaints through personal action and coordination with other departments.

Acts as an ambassador of Caesars Entertainment by providing accurate and detailed directions with respect to property attractions and amenities.

Maintain a well-groomed appearance, which reflects the professional appearance and demeanor.

Enforce all company policies and procedures.

Meet the required attendance guidelines for the job and adhere to all company and department policies and procedures.

Respond to areas of need when dispatched, in a timely manner.

Attempt to provide protection from any element, factor, or situation, which may jeopardize the welfare, security, and integrity of team members, guests, their personal properties, and company assets.

Exemplifies our core values, family style service, our mission and vision.

Exemplifies our DEI (diversity, equity, inclusion) culture.

Perform other job related duties as assigned.

KNOWLEDGE, AKILLS, AND ABILITIES:

Ability to manage several tasks at once

Must possess good oral and written communication skills along with a good working knowledge of basic computer programs

Must be able to work any day of the week and any shift

Must be able to obtain and possess a Nevada Gaming Card, an Alcohol Awareness Card (AES), and have a current and valid Nevada Driver's License.

Must maintain a current BASIC EMERGENCY MEDICAL TECHNICIAN certification with the State of Nevada, Southern Nevada Health District Emergency Medical Services.

EDUCATION AND EXPERIENCE:

High school graduate or equivalent is required with 1 to 2 years of prior security experience is preferred.

Prior experience with direct guest contact is preferred.

PHYSICAL, MENTAL AND ENVIRONMENTAL DEMANDS

Must be able to work and stand inside and outside, sometimes in heat in excess of 115 degrees, or cold as low as 10 degrees.

Must be able to work independently.

Must be able to stoop, bend, jump, twist, crouch, grip, carry heavy loads and maneuver quickly on level surfaces, as well as, up and down stairs.

Must be able to lift and carry up to 60 pounds.  Must be able to push or pull up to 150 pounds.

Must be able to see and, remember the specific details of incidents and persons.

Read, write, speak and understand English.

Must be able to tolerate areas containing secondhand smoke, high noise levels, bright lights and dust.

GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.

NOTE: This job description in no way states or implies that these are the only duties to be performed by the Employee occupying this position. This position will be required to perform any other job-related duties as assigned by Department Management.