Life Enrichment Manager

When you work at The Virginian, you have a front-row seat to the amazing life stories of the wisest people on earth. What's more, you are part of an extraordinary company - one that's investing in the future of senior living by investing in you. Don't just do a job. Be part of an extraordinary life!

The Virginian is actively recruiting for a Life Enrichment Manager to join our team! This position is one that requires multitasking, fast-paced critical thinking, and to be caring and personable with all residents and family members. This position would be responsible for booking/hiring and scheduling events for our skilled neighborhoods in the community. The successful individual will be passionate about the level of hospitality and services we provide. An ideal candidate would have experience in the Senior Living industry, an experienced Recreational Therapist, or Certified Activity Director. We are looking for the right candidate that would be able to enhance the expectational experiences provided to all our residents and add to the success of the Life Enrichment/Activities/Recreational Therapy team. This role directly collaborates with our Administrators, Life Enrichment Director, Food and Beverage Team, and Community Leadership. The chosen candidate must be willing to adapt to changing priorities, manage and prioritize resident preferences, successfully manage the hand off of an event to outside vendors/entertainers, and assist in managing the resident census. This role requires the successful candidate to be a problem solver as well as a self-starter on addressing and correcting any item that inhibits a successful resident event. There will be some general administrative office responsibilities as well assistance with Resident Care Plans. The successful candidate will perform all the required duties and responsibilities while upholding the highest standards of hospitality.

Hospitality Focus:

The Virginian fully embraces a culture of hospitality. To that end, we include the following hospitality promises as a guide for our interpersonal interactions with residents, co-workers, and guests:

• We greet residents, employees and guests warmly, by name and with a smile.

• We treat everyone with courteous respect.

• We strive to anticipate resident, employee and guest needs and act accordingly.

• We listen and respond enthusiastically in a timely manner.

• We hold ourselves and one another accountable.

• We embrace and value our differences.

• We make residents, employees and guests feel important.

• We ask "Is there anything else I can do for you?"

• We maintain high levels of professionalism, both in conduct and appearance, at all times.

• We pay attention to details.

Daily responsibilities for the Entertainment Coordinator:

• Provide administrative support and be the liaison for outside vendors and entertainers.

• Assist in managing Resident relations in Skilled Health Care Center.

• Continuously coordinate and plan Resident Events, Socials, and Community Outreach Events.

• Serves as the primary contract for resident and families regarding Social events, Entertainers, and Community Events.

• Communicates with internal stakeholders including community leadership and other departments along with vendors as needed regarding any requests for Event and Entertainment day of changes.

• Provides all vital documentation and paperwork to appropriate team members while using the services of Outside entertainment and Contractors.

• Prepares monthly Event/Entertainment Calendars for the Community.

• Develops and updates the residents on entertainment events as needed or on a routine basis.

• This role may require to plan events/entertainment functions on weekends or holidays, schedule adjustments will be needed.

• Create and Design all Marketing Collateral as needed for the community and Community Outreach partners.

• Participates in social events as requested by the Community Leadership

• Assumes responsibilities for personal work areas and maintaining areas in a presentable manner.

• Other duties and projects will be assigned to this role as the needs of the department and residents may change.

Qualifications we need you to have:

• Associates' degree (emphasis in Tourism/Event Planning preferred)

• Certified Activities Director (Preferred)

• One year experience in a Customer Support Center preferred

• One year experience in senior housing or healthcare-related field preferred

• One year experience in hospitality preferred

Compensation:

$28-$38 an hour with excellent Benefits!

EEO Employer