Life Claims - Part-Time Associate Customer Service Representative

Cincinnati Financial Corporation Fairfield , OH 45018

Posted 2 months ago

Make a difference with a career in insurance

At The Cincinnati Insurance Companies, we put people first and apply the Golden Rule to our daily operations. To put this into action, we're looking for extraordinary people to join our talented team. Our service-oriented, ethical, knowledgeable, caring associates are the heart of our vision to be the best company serving independent agents. We help protect families and businesses as they work to prevent or recover from a loss. Share your talents to help us reach for continued success as we bring value to the communities we serve and demonstrate that Actions Speak Louder in Person.

If you're ready to build productive relationships, collaborate within a diverse team, embrace challenges and develop your skills, then Cincinnati may be the place for you. We offer career opportunities where you can contribute and grow.

Start your journey with us

Our Life Claims department is currently seeking an associate customer service representative (part-time) to provide claims and service support to beneficiaries, claim processors and other departments. You will communicate and correspond professionally with policyholders, agents, beneficiaries and others to provide information needed to support claim processing and resolution.

Starting salary: $13.50 - $15/hr; depending on knowledge and skills

Be ready to:

  • answer telephone inquiries regarding new, pending and settled claims
  • communicate with policyholders, claimants, beneficiaries and others regarding claim requirements or claim status
  • prepare and mail letters to claimants
  • verify data and enter information into policy administration system
  • validate reinsurance information and notify reinsurers of new claims
  • refer claim related questions, where appropriate, to claim processors
  • distribute mail and create and assign tasks to claim processors
  • manage lost policy searches received via email and mail
  • prepare Excel reports as requested by management

Be equipped with:

  • exceptional verbal and written communication skills with the ability to communicate clearly with internal and external customers

  • competency in Microsoft Office software

  • ability to work independently

  • ability to effectively manage time and meet deadlines

  • capable of working with and supporting claim processors and team members

  • strong attention to detail

  • experience with LifePro a plus

  • Life insurance, annuity and disability product knowledge

  • customer service knowledge

Other: must be able to work Monday

  • Friday from 9:00 a.m.

  • 1:p.m.

Enhance your talents

Providing outstanding service and developing strong relationships with our independent agents are hallmarks of our company. Whether you have experience from another carrier or you're new to the insurance industry, we promote a lifelong learning approach. Cincinnati provides you with the tools and training to be successful and to become a trusted, respected insurance professional all while enjoying a meaningful career.

Embrace a diverse team

As a relationship-based organization, we welcome and value a diverse workforce. We grant equal employment opportunity to all qualified persons without regard to race; creed; color; sex, including sexual orientation; religion; national origin; age; disability; or any other basis prohibited by law. Learn more about the Federal Employment Notices.


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Life Claims - Part-Time Associate Customer Service Representative

Cincinnati Financial Corporation