Lien Waiver Administrator

Stanley Black And Decker Farmington , CT 06030

Posted 3 weeks ago

Job Description:

About the Company:

Joining the Stanley Black & Decker team means joining one of the world's largest, fastest-growing, and most dynamic global companies. Stanley Black & Decker is a world-leading provider of tools and storage, commercial electronic security and engineered fastening systems. We have been globally recognized as one of the most innovative, sustainable, and rewarding companies in the world. Recent acquisitions have made us the largest hand-tool, accessory and power tool manufacturer in the world.

About the Role:

Working with our customers via phone and email to work through the lien waiver process. This may require research and collaboration with our billing and legal team when discrepancies or issues arise.

Job Responsibilities:

  • SAP background needed along with the experience to review total order value

  • Understanding of the change order and billing processes

  • Notary

  • Research lien waivers against AR history

  • Read and analyze lien waiver documents

  • Complete forms as needed

  • Review lien, ensure we agree with the lien waiver as outlined (legally binding document). Reviewing customer accounts to confirm the request is within the requested amounts and dates.

  • Confirm the correct waiver has been requested. There are four primary types of lien waivers: Partial Conditional, Partial Unconditional, Final Conditional, Final Unconditional

  • Sign in blue ink

  • Notarize waiver if required

  • Send back wet signature to customer (Email copies to requested parties and or submit in mail)

  • Load the document in the order

  • Research any discrepancies and work with customers to reconcile account balances

  • Notate accounts in GetPaid so collectors are aware of documentation provided

  • Coordinate lining up payments for month end close by providing UPS labels along with waiver docs

Other Accounts Receivable

  • Work the last Saturday of the month to print out statements

  • Support and backfill customer refund request when cash application supervisor is on vacation

  • Sort and note incoming live checks and prepare them for the cash application supervisor

  • Log returned statements, scan and forward information to the GSS Team

  • Assist with customers calling in to make credit card payments

  • Step in and assist in other AR related areas as needed

Minimum Requirements/Competencies:

  • Prior Lien Waiver Experience

  • Experience in an accounts receivable and/or credit department

  • SAP Experience a plus

  • Ability to build relationships with customers and managers easily by having an outgoing personality and professional phone skills

  • Notary a plus or willing to become a notary is needed

  • Proven ability to prioritize

  • Excellent communication skills (written and verbal)

  • Ability to excel in a fast growing/fast-paced environment delivering accuracy while managing deadlines

  • Thrives in a team environment (local and remote)

  • Able to use Microsoft suite of tools effectively

Educational Requirements:

  • HS Diploma
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Lien Waiver Administrator

Stanley Black And Decker