Soboba Casino San Jacinto , CA 92582
Posted 1 week ago
Summary
Under the direction of the Licensing Director and/or Licensing Supervisor, the Licensing Assistant will provide support to the Licensing Division. The main function of the Licensing Assistant is to be the first point of contact for the Licensing Division and fields all requests for assistance and information.
Skills and Abilities
To perform this job, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or ability required.
Ability to understand, follow, and explain regulations and policy pertaining to licensing investigations.
Communicate effectively and courteously with all applicants, licensees, and the general public.
Ability to maintain a professional demeanor at all times.
Deal with heavy public contact.
Adapt to frequent change and reorganization.
Maintain a good attitude with strong public relations commitment.
Operate a personal computer using a variety of software programs-highly skilled in using Microsoft Office applications.
Skill in operating office equipment, including copiers, scanners, and fax machines.
Excellent organizational, document management and record keeping skills.
Prioritize workload and exercise good time management skills.
Pay attention to detail to assemble information for review.
Ability to set goals and accomplish same.
Able to travel as assigned; and
Ability to sit for an extended time period
Essential Duties and Responsibilities
Responsible for carrying out the duties and responsibilities as assigned.
Welcome visitors by greeting them, in person or on telephone.
Answer phone calls and direct to the appropriate staff.
Calendar appointments for new applicants and renewing licensees.
Enter applicant/licensee information into the licensing database.
Issue username and passwords for licensing applications.
Make copies and files.
Print and issue licenses (badges).
Maintain all applicable logs.
Distribute mail to the Licensing Division.
Communicate all incoming and outgoing correspondence for the Licensing Division.
Coordinate the ordering of supplies for the Licensing Division.
Present the Licensing Orientation to Soboba Casino Resort new hires.
Assist Investigators in the licensing process when necessary.
Create and update applicant/licensee profiles in the licensing database.
Ensure confidentiality of all information, reports and correspondences in the Gaming Commission Office; and
Perform other duties as assigned.
Supervisory Requirements
None
Minimum Qualifications
Ability to work anytime including evenings, weekends, and holiday.
Must be at least 21 years of age.
Successfully pass a pre-employment drug screening.
Meet and maintain licensing standards/guidelines to qualify for a key gaming license; and
Possession of a current California Drivers' License or California Identification.
Education/Experience
Physical Demands
Working Conditions
An Equal Opportunity Employer
Note:
Soboba Casino