Licensing Administrator(Hybrid)

The Company

At Utica National Insurance Group, we employ over 1,400 people across the United States who are dedicated to our corporate promise: To make people feel secure, appreciated, and respected. As an AM Best "A" rated, $1.5 billion award-winning, nationally recognized property & casualty insurance carrier, we operate along the Eastern half of the United States with our Home Office in Central New York and Regional Offices in cities such as Boston, NYC, Chicago, Atlanta, and Dallas.

What You Will Do

We are seeking a diligent Licensing Administrator to support our Marketing Department. This role focuses on managing licensing information and agency onboarding processes to ensure compliance with State and Federal regulations.

• Provide comprehensive onboarding and administrative technical support to Agents, Sales Reps, and Personal Lines Sales Reps.

• Validate, maintain, and update licensing information in Utica approved and State-based systems.

• Verify the integrity and completeness of agency onboarding documentation including executed contracts, W9s, E&O, and Purchase Agreements.

• Manage new agency setups, including the verification of State appointments by required lines of business.

• Service updates including user information validation, user access levels, and National Producer Number (NPN) verification.

• Research and register agency and producer licenses in accordance with State regulations.

• Handle agency and producer terminations in accordance with State Department of Insurance requirements.

• Communicate with all impacted parties regarding changes in appointment conditions.

• Aid in the formation and maintenance of agency hierarchy changes.

• Maintain a working knowledge of state licensing regulations and any changes that occur.

• Perform other duties as assigned.

• Conform with all corporate policies and procedures.

What You Need

• Education: Bachelor's Degree preferred.

• Experience: 2-3 years of experience in Agency Licensing or Agency Operations.

• Strong analytical and problem-solving skills.

• Excellent verbal and written communication skills in English.

• Demonstrated customer service skills and ability to manage multiple tasks.

• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, OneNote, CRM).

• Ability to work independently with minimal supervision and maintain confidentiality.

• High level of professionalism and ability to work under pressure.

Salary Range

$64,622 - $96,933

The final salary to be paid and position within the internal salary range is reflective of the employee's work experience, their geographic location, education, certification(s), scope and responsibilities in the role, and additional qualifications.

Benefits:

We believe strongly that talented people are core to our success and are attracted to companies that provide competitive pay, comprehensive benefits packages, career advancement and challenging work opportunities. We offer a Comprehensive Benefits Plan for full time employees that include the following:

• Medical and Prescription Drug Benefit

• Dental Benefit

• Vision Benefit

• Life Insurance and Disability Benefits

• 401(k) Profit Sharing and Investment Plan (Includes annual Company financial contribution and discretionary Profit Sharing contribution based upon annual company financial results)

• Health Savings Account (HSA)

• Flexible Spending Accounts

• Tuition Assistance, Training, and Professional Designations

• Company-Paid Family Leave

• Adoption/Surrogacy Assistance Benefit

• Voluntary Benefits - Group Accident Insurance, Hospital Indemnity, Critical Illness, Legal, ID Theft Protection, Pet Insurance

• Student Loan Refinancing Services

• Care.com Membership with Back-up Care, Senior Solutions

• Business Travel Accident Insurance

• Matching Gifts program

• Paid Volunteer Day

• Employee Referral Award Program

• Wellness programs

Additional Information:

This position is a full time hourly, non exempt (overtime eligible) position.

As part of our hiring process, candidates who have accepted a formal offer must be willing to undergo a comprehensive background check and drug screen; additional screening for credit or MVR may be required for some positions.

Utica National is an Equal Opportunity Employer.

Apply now and find out what it's like to be a part of an amazing team, thrive in an exciting environment and work for a company you can be proud of. Once you complete your application, you can monitor your status in the hiring process by logging into your profile. A representative from our Talent Acquisition team will be in touch regarding any change in your candidacy.

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