Licensed Store Manager

The Luxottica Group New York , NY 10007

Posted 2 months ago

Position:Full-Time

Total Rewards: Benefits/Incentive Information

Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today.

A part of an eyewear industry leader, Luxottica, Oliver Peoples strives to be the most prestigious and culturally distinctive eyewear company in the world.

We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame.

GENERAL FUNCTION

The Licensed Store Manager 4 is an on-the-floor leader, not only performing all store functions but also leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection.

This Store Manager assists in leading the Luxury Retail stores to success by building and maintaining a strong client following and consistently delivering an exceptional experience in order to exceed service and sales expectations.

The Store Manager helps ensure that all optical quality controls are in compliance within their store.

MAJOR DUTIES AND RESPONSIBILITIES

  • Ensures delivery of the Luxury Retail Signature Experience.

  • Ensures the Luxury Retail point-of-view is well represented when communicating with the media.

  • Directs and monitors all sales and operational activities of the store to ensure personal and store sales objectives are met.

  • Recruits and hires superior talent with experience in a luxury service environment.

  • Maintains extremely high standards of sales and service.

  • Meets and exceeds all client service and sales standards by consistently delivering an exceptional experience.

  • Connects and develops strong relationships with customers in order to build and maintain a strong client following.

  • Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, RX and price needs.

  • Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details.

  • Ensures finished eyewear meets the Luxury Retail standard of flawless accuracy.

  • Stays current on product knowledge and fashion trends in order to drive sales.

  • Maintains presentation standards both on the sales floor and back office.

  • Maintains inventory controls.

  • Understands and supports all Luxury Retail policies and procedures.

  • Trains and mentors Associates.

  • Supports set-up and execution of all events.

  • Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example.

BASIC QUALIFICATIONS

  • High School Diploma

  • State licensure (where applicable)

  • 2+ years sales experience in the luxury service industry

  • Management in a Retail environment

  • Knowledge of current optical theory and practices.

  • Natural ability in building a client following

  • Sales Experience

  • Polished Appearance

  • Strong written and verbal communication skills

  • Strong Interpersonal skills - Servant Leadership

  • Resourceful and results driven

  • Computer skills

  • Flexibility to work non-traditional hours including evenings and weekends

PREFERRED QUALIFICATIONS

  • ABO Certification in non-licensed states

Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner).

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law.

Nearest Major Market: Manhattan

Nearest Secondary Market: New York City

Job Segment: Retail Manager, Retail Operations, Store Manager, Manager, Retail, Management

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VIEW JOBS 8/25/2021 12:00:00 AM 2021-11-23T00:00 Position:Full-Time Total Rewards: Benefits/Incentive Information Oliver Peoples was founded in 1987 with the opening of its first boutique and subsequent launch of the original collection. From the beginning, Oliver Peoples had a passion for superior product, a distinctive culture rooted in California, and an obsession with service. These core values have remained at the foundation of the brand and endure today. A part of an eyewear industry leader, Luxottica, Oliver Peoples strives to be the most prestigious and culturally distinctive eyewear company in the world. We are committed to excellence in service; our stylists and opticians assist customers in selecting that perfect frame. GENERAL FUNCTION The Licensed Store Manager 4 is an on-the-floor leader, not only performing all store functions but also leading the store to success by developing a team that consistently delivers the Luxury Retail Signature Experience in order to exceed expectations in all areas of business operations, i.e. financial results (sales and profit goals), customer and associate satisfaction, merchandise presentation, public relations/events and asset protection. This Store Manager assists in leading the Luxury Retail stores to success by building and maintaining a strong client following and consistently delivering an exceptional experience in order to exceed service and sales expectations. The Store Manager helps ensure that all optical quality controls are in compliance within their store. MAJOR DUTIES AND RESPONSIBILITIES * Ensures delivery of the Luxury Retail Signature Experience. * Ensures the Luxury Retail point-of-view is well represented when communicating with the media. * Directs and monitors all sales and operational activities of the store to ensure personal and store sales objectives are met. * Recruits and hires superior talent with experience in a luxury service environment. * Maintains extremely high standards of sales and service. * Meets and exceeds all client service and sales standards by consistently delivering an exceptional experience. * Connects and develops strong relationships with customers in order to build and maintain a strong client following. * Expertly guides customers in selecting frames and lenses that are best suited for their lifestyle, wardrobe, RX and price needs. * Demonstrates flawless accuracy in taking and recording measurements, adjusting and fitting eyewear, and execution of all details. * Ensures finished eyewear meets the Luxury Retail standard of flawless accuracy. * Stays current on product knowledge and fashion trends in order to drive sales. * Maintains presentation standards both on the sales floor and back office. * Maintains inventory controls. * Understands and supports all Luxury Retail policies and procedures. * Trains and mentors Associates. * Supports set-up and execution of all events. * Exemplifies Luxottica Retail vision, mission and values; celebrates Wins; leads by example. BASIC QUALIFICATIONS * High School Diploma * State licensure (where applicable) * 2+ years sales experience in the luxury service industry * Management in a Retail environment * Knowledge of current optical theory and practices. * Natural ability in building a client following * Sales Experience * Polished Appearance * Strong written and verbal communication skills * Strong Interpersonal skills - Servant Leadership * Resourceful and results driven * Computer skills * Flexibility to work non-traditional hours including evenings and weekends PREFERRED QUALIFICATIONS * ABO Certification in non-licensed states Upon request and consistent with applicable laws, Luxottica will provide reasonable accommodations to individuals with disabilities who need assistance in the application and hiring process. To request a reasonable accommodation, please call the Luxottica Ethics Compliance Hotline at 1-888-887-3348 (be sure to provide your name and contact information so that we may follow up in a timely manner). We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans receive preference in accordance with Tribal Law. The Luxottica Group New York City NY

Licensed Store Manager

The Luxottica Group