Where good people build rewarding careers.
Think that working in the insurance field can't be exciting, rewarding and challenging? Think again. You'll help us reinvent protection and retirement to improve customers' lives. We'll help you make an impact with our training and mentoring offerings. Here, you'll have the opportunity to expand and apply your skills in ways you never thought possible. And you'll have fun doing it. Join a company of individuals with hopes, plans and passions, all using and developing our talents for good, at work and in life.
As a Sales Specialist you will be licensed and trained to effectively sell insurance products. You will be on the front line of Allstate's sales process and critical to helping our Customer Contact Center in Charlotte, NC achieve its customer satisfaction and business performance goals. You will field a high volume of inbound calls from potential customers generated by Allstate's aggressive marketing campaigns. Your role will be to convert these leads into new Allstate policyholders, and your success will be generously rewarded. Enjoy the rewards of sales without the hassle of cold calling!
With great opportunities for advancement, becoming an Allstate Sales Specialist is just the beginning! To see what we do, click here!
Allstate is willing to invest in your success. After completing our fully paid, industry-leading training program, and passing the insurance licensing exam, you will be ready to sell insurance policies over the phone. With every new customer contact, you'll have the opportunity to make a positive impact on our business and also in your career.
Start Date: Friday, May 10th, 2019 at 10:00 AM
Licensing Schedule: (Initial 2 Weeks): Monday-Friday 10:00 AM-6:30 PM
Training Schedule: (5 Weeks): Monday-Friday 10:00 AM-6:30 PM in classroom
Transition and Permanent Schedule: Monday, Wednesday, Thursday and Friday 3:30 PM-12:00 AM, Saturday 10 AM-6:30 PM (Off Sunday and Tuesday)
Compensation and other important information:
Base Salary: $36,608 annually (paid bi-weekly) this includes 10% for 2nd shift differential
Spanish Bi-Lingual: Includes an additional 10% pay differential
$1000 bonus paid after 6 months of employment if hired with an active General Lines Property & Casualty License (License Bonus does not apply to Allstate re-hires)
$500 language bonus paid after 6 months of employment to new hires that pass the Spanish Language assessment.
Excellent benefits package starting on your FIRST day of employment to include - Medical, Dental, Vision, Life Insurance and 401(k)
It is Allstate's goal to support our customers how, when and where they want to be served. The Customer Contact Center will provide service 24 hours a day, 7 days a week, 365 days a year. As a result, it is critical that all our team members can commit to a flexible work schedule that includes some weekends and holidays. Most call center employees work one weekend day, typically a Saturday, as a part of their normal work week. We do our best to provide a balance between work and personal life, and we will provide advanced notice of any changes in your work hours.
Please note that, as a Sales Specialist, you will be required to handle phone inquiries for your entire shift and to be stationed at your desk for the majority of the day.
This Position requires General Lines Property and Casualty (P&C) licensing/Allstate appointment. Must be completed immediately upon hire (Training Provided).
Additional background screening to include fingerprinting is required.
Excellent verbal and written communication skills
Requires Flexibility, Adaptability and Must Be Team and Results Oriented
A minimum of one year of customer service experience (sales call center or insurance industry experience a plus)
Excellent communication skills (both written and verbal)
Excellent computer skills, including typing proficiency, multi-tasking between online applications, working knowledge of Microsoft products (Outlook, Excel, folders)
Must have a high school diploma or equivalent (Bachelor's Degree a plus)
Good Work. Good Life. Good Hands.
As a Fortune 100 company and industry leader, we provide a competitive salary but that's just the beginning. Our Total Rewards package also offers benefits like tuition assistance, medical and dental insurance, as well as a robust pension and 401(k). Plus, you'll have access to a wide variety of programs to help you balance your work and personal life -- including a generous paid time off policy.
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