Licensed Program Supervisor / Emergency Services

The ES Program Supervisor will ensure the effective management of ES services at CIBH and CIT sites 24 hours a day/365 days a year. Duties will include direct supervision of Senior Clinicians, as well as oversight of program operations and services, including but not limited to the following: management of the pre-admission screening process, court related/liaison activities, and crisis intervention services.

The supervisor must compile monthly statistical reports related to all service activities, provide consultation and education to the community related to service delivery and manage complex operational decisions. The supervisor will ensure adherence to all relevant local, state and federal guidelines and statutes as they relate to the civil commitment process and other program related activities. Must actively participate in various committees representing CIBH and ES operations.

Typical Tasks include:

This position requires timely submission of data and reports as well as the ability to communicate effectively, both orally and in writing.

The incumbent must interact with internal and external staff in a professional manner. This requires good verbal skills and good presentation skills.

The incumbent must be able to train staff and others in services delivery, documentation of services delivered, adherence to administrative policies and procedures, as well as provide consultation and education services to the community. The incumbent must have the ability to write clear and concise letters, memorandums, reports and provide assistance in the negotiation and securing of contracts. Must possess a knowledge of the basic rules of grammar and spelling.

The incumbent must have the ability to write policies and procedures for the unit and interpret them for staff. The incumbent must demonstrate an understanding of clinical documentation based on various therapeutic treatment models.

Provide supervision and oversight to the Emergency Services unit; to include ensuring on demand 24 hour clinical consultation as well as mandatory monthly individual or group supervision (of at least one hour ) for all certified Pre-admission Screening Clinicians. Requires complete knowledge of the pre-admission screening process to include: crisis intervention skills; knowledge of state; local and federal guidelines and statutes as they relate to the civil commitment process; knowledge of resources in the city of Chesapeake community; knowledge of alternative resources to commitment; knowledge of ESH SNB census issues as they relate to this process; knowledge of short term and long term treatment techniques and services; possess the ability to do assessments and evaluations and to comprehend and interpret state, local and Federal guidelines for service delivery.

Provide assistance to the MH/SA Director in administering effective service delivery for the unit.

Good clinical decision making skills, good analytical skills, and the ability to be rational in stressful situations. Ability to work with others in groups to complete task.

The ability to implement, monitor and track workflow of staff based on agency policy and procedures. Incumbent must demonstrate the ability to trouble-shoot trends and problems to improve service delivery.

The ability to manage budgets and use these skills to manage the unit. Must be able to read and manage a line item budget and understand encumbrances vs expenditures to ensure the budget balances.

The employee must also have the ability to evaluate effectiveness of Regional Reinvestment Project as demonstrated by understanding and managing costs. This person must demonstrate the ability to budget based on projected services and client needs in an efficient and cost-effective manner.

Effective assessment, evaluation, and clinical skills.

The incumbent must demonstrate the ability to assess and diagnose based on presenting symptomatology.

The incumbent must demonstrate a clear understanding of various treatment models and modalities based on client's identified presenting problems. The incumbent must demonstrate the ability to evaluate staff abilities, strengths, needs, and assist staff with professional development.

The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks.

Required Qualifications

VOCATIONAL/EDUCATIONAL REQUIREMENT:

Requires a master's degree in psychology, social work, counseling, or a closely related field.

EXPERIENCE REQUIREMENT:

In addition to satisfying the vocational/education standards, this class requires a minimum of four years of related, full-time equivalent experience.

SPECIAL CERTIFICATIONS AND LICENSES:

Requires State of Virginia licensure as a Clinical Psychologist, Social Worker, or Counselor. Requires a valid driver's license and a driving record in compliance with City Driving Standards.

SPECIAL REQUIREMENTS:

Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies.

Preferred Qualifications